diff --git a/docs/features.md b/docs/features.md
new file mode 100644
index 0000000..f11404d
--- /dev/null
+++ b/docs/features.md
@@ -0,0 +1,34 @@
+**For Donors**
+
+- Post a listing with photo, waste category, quantity (kg), pickup window, and location pin
+- AI-assisted photo tagging (auto-categorize waste from a phone camera photo)
+- Standing donation schedules ("I have coffee grounds every Monday")
+- Pickup request management and confirmation
+- Impact dashboard: total kg donated, CO2 saved, Loop Points earned
+- Verified donor badge after 5 successful transactions
+
+**For Recipients**
+
+- Browse nearby listings by category, distance, and quantity
+- Map view of available waste within configurable radius
+- Post standing requests with category, quantity, frequency, and location
+- Instant notifications when a matching donation is posted
+- Subscription requests for recurring needs
+- Recipient trust score based on completed pickups and ratings
+
+**For Organizations and NGOs**
+
+- Bulk listing management
+- Aggregated impact dashboard with export to CSV/PDF
+- Team accounts with multiple users
+- LGU/corporate reporting module
+- API access for integration with existing waste management systems
+
+**Platform-Wide**
+
+- Real-time matching engine (category + geo + quantity)
+- In-app messaging between donor and recipient
+- Rating and review system
+- Community leaderboard by city, district, and neighborhood
+- Loop Points gamification (redeemable for partner discounts)
+- Multilingual support (English, Spanish, French, Portuguese, Bahasa, Filipino)
\ No newline at end of file