Problem / motivation
Failed trades, execution errors, and disagreements between parties require fair, transparent resolution. Without on-chain dispute mechanisms, the platform relies on manual arbitration, reducing trust and scalability for institutional users.
Proposed solution
Implement a decentralized dispute resolution system:
-
Dispute Initiation Module:
- Filed claims with evidence (transaction hash, order details, prices)
- Automated validation of claim legitimacy
- Dispute categorization (settlement error, execution failure, slippage)
-
Evidence Collection and Verification:
- On-chain settlement verification via Stellar
- Price feed snapshots at transaction time
- Event log extraction from blockchain
- Cryptographic proof of transaction state
-
Arbitration Mechanism:
- Jury pool selection from community validators
- Weighted voting by reputation/stake
- Jury incentives (tokens for participation)
- Appeal processes with higher jury tiers
-
Automated Resolution Logic:
- Clear resolution rules for common dispute types
- Escrow mechanisms for settlement funds
- Automatic compensation calculation
-
Settlement Execution:
- On-chain settlement contracts
- Atomic fund transfers post-resolution
- Partial settlement support
- Appeal bond mechanisms
-
Dispute Analytics:
- Track dispute trends
- Identify systemic issues
- Measure arbitrator effectiveness
- Appeal rate monitoring
-
Audit Trail and Transparency:
- Complete dispute history immutably recorded
- Public resolution data (anonymized)
- Reasoning transparency for decisions
Acceptance Criteria:
- Resolve 95%+ of disputes within 7 days
- Maintain <5% appeal rate
- Support multiple dispute types
- Maintain 99%+ settlement execution success
Related area
Dispute resolution
Alternatives considered
- Centralized arbitration - contradicts decentralization principles
- No dispute mechanism - unacceptable for institutional adoption
Contribution
Problem / motivation
Failed trades, execution errors, and disagreements between parties require fair, transparent resolution. Without on-chain dispute mechanisms, the platform relies on manual arbitration, reducing trust and scalability for institutional users.
Proposed solution
Implement a decentralized dispute resolution system:
Dispute Initiation Module:
Evidence Collection and Verification:
Arbitration Mechanism:
Automated Resolution Logic:
Settlement Execution:
Dispute Analytics:
Audit Trail and Transparency:
Acceptance Criteria:
Related area
Dispute resolution
Alternatives considered
Contribution