Failed to update userlist, the userlist server might be down.

[igodiz]

Hello
Getting a lot of spam in my modbot window.
Any possibility to fix this or do i just need to reinstall modbot?

https://gyazo.com/7c6dc6b0a341d6361ecf0145b3bbefd6

[EasyAsABC123]

getting this too it appears to be due to
https://discuss.dev.twitch.tv/t/psa-chat-servers-are-going-to-migrate-to-aws-ec2-servers/4877/64

[DorCoMaNdO]

@EasyAsABC123 that is completely unrelated.

@igodiz That's an issue out of my control, occasionally the userlist server may fail to respond to requests, this is nothing major as usually it is fixed by the next request made by the bot, this message is nothing more than a warning.

[EasyAsABC123]

@DorCoMaNdO actually you are "right" it is unrelated and yet related. The API for userlist has changeed...you used to be able to call it like so:

http://tmi.twitch.tv/group/user/NDS_TaLoN/chatters

but if you call that now the result is

""

however calling: http://tmi.twitch.tv/group/user/nds_talon/chatters
results in the correct behavior...so a .ToLower() is required for it to be fixed

[DorCoMaNdO]

The request is made via a lowercase version of the channel name, the issue is with the server, not how the bot makes the call, refresh the page enough times and you'll either end up with an empty json array or a "Service Unavailable" message.

[EasyAsABC123]

Sounds good then, I am aware of the 502 nginx error, when I slam the service I don't get empty json so far...