Risk management planning documentation: Search 2.0

[nicolebrennan]

At a glance

Develop and submit comprehensive risk management planning documentation, ensuring all potential risks are identified, assessed, and mitigated according to organizational guidelines and compliance requirements.

Acceptance Criteria

Completeness & Coverage

Introduction, Risk Management Approach, Risk Identification, Risk Assessment, Mitigation Strategies, Monitoring, Communication, Compliance, and Review
All key risk categories (operational, financial, compliance, cybersecurity, etc.) are addressed
Risk Identification & Assessment

Risks are clearly identified, categorized, and documented with supporting analysis.
A structured risk scoring matrix (likelihood vs. impact) is used to prioritize risks
Mitigation & Response Strategies

Risk mitigation actions are clearly defined for each high-priority risk
Contingency plans exist for critical risks with clear roles and responsibilities assigned
Monitoring & Reporting

A defined process for ongoing risk tracking, including key risk indicators (KRIs)
Reporting frequency and responsible parties are clearly documented
Compliance & Alignment

The plan aligns with relevant industry standards, regulations, and organizational policies.
Documentation follows internal governance requirements, including audit readiness
Stakeholder Communication & Escalation

The plan outlines a communication process for identified risks, including escalation procedures
Stakeholder roles and responsibilities are clearly defined
Review & Approval Process

The document has been reviewed by key stakeholders and risk owners.
Clarity & Usability

The document is structured logically, easy to navigate, and free of ambiguity
Actionable steps are clearly outlined for risk management implementation

Scenario:

Given
when
...

### then...
- [ ] https://github.com/GSA-TTS/jemison/issues/158
- [ ] https://github.com/GSA-TTS/jemison/issues/161
- [ ] Assign risk levels (low, medium, high)
- [ ] Develop mitigation strategies: Define contingency and preventive measures
- [ ] Map risks to product components: which features, processes, systems are most affected by each risk
- [ ] Determine if there are dependencies that might amplify risks
- [ ] Define how risks will be tracked over time
- [ ] Identify monitoring systems
- [ ] Assign individuals for managing each risk
- [ ] Align with compliancy and security, document security controls
- [ ] Develop comms and reporting strategy, including frequency and format
- [ ] Conduct initial risk review
- [ ] Risk Assessment and Mitigation Strategies for our API

Shepherd

• Product shepherd: Nicole Brennan
• Engineering shepherd:

Background

Link to the Skeleton ticket: #146

Security Considerations

Required per CM-4.

---

Process checklist

• Has a clear story statement
• Can reasonably be done in a few days (otherwise, split this up!)
• Shepherds have been identified
• UX youexes all the things
• Design designs all the things
• Engineering engineers all the things
• Meets acceptance criteria
• Meets QASP conditions
• Presented in a review
• Includes screenshots or references to artifacts
• Tagged with the sprint where it was finished
• Archived

If there's UI...

• Screen reader - Listen to the experience with a screen reader extension, ensure the information presented in order
• Keyboard navigation - Run through acceptance criteria with keyboard tabs, ensure it works.
• Text scaling - Adjust viewport to 1280 pixels wide and zoom to 200%, ensure everything renders as expected. Document 400% zoom issues with USWDS if appropriate.