| Name | Type | Description | Notes |
|---|---|---|---|
| off_sla_duration_hours | float | [optional] | |
| off_site_duration_hours | float | [optional] | |
| on_sla_duration_hours | float | [optional] | |
| on_site_duration_hours | float | [optional] | |
| total_duration_hours | float | [optional] | |
| ticket_id | int | [optional] |