Replies: 5 comments 8 replies
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Same issue. Did you find how to solve this? |
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1 reply
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Hi. No, I can't do anything by myself. |
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Hello I had these new roller shutters installed this week and managed, with great difficulty, to pair one of them correctly. Pairing procedure
Step 1Open the shutter completely Step 2These roller shutters could be paired only for 40 minutes until the programming window has been activated, here are steps to start a new programming window : 
Step 3Enable permit join on the coordinator using Z2M interface. Step 4Enter shutter in programming mode with the following procedure : 
Step 5The shutter should appear in Z2M devices, so now you can exit the programming mode using the following procedure : 
Leaving procedureStep 1Open the shutter completely Step 2
ResultsAfter joining, my shutter appears as an unsupported device in Z2M : And here is the generated external definition for it : import * as m from 'zigbee-herdsman-converters/lib/modernExtend';
export default {
zigbeeModel: ['Roller Shutter with RU motor'],
model: 'Roller Shutter with RU motor',
vendor: 'Bubendorff',
description: 'Automatically generated definition',
extend: [m.light(), m.windowCovering({"controls":["lift","tilt"]})],
};We can see here that the shutter wrongly extends light functions, so I will create an external converter without it Finally, I'm able to open and close the shutter from Z2M but only for few seconds/minutes and after the device goes offline and I got the following error once I try to move it again : Logs |
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0 replies
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Hello, I finally got it working 👍 I was unable to repair the device because it has my coordinator in memory, so I contacted Bubendorff to get the leaving procedure (I added it in my previous comment). After, I attempted a new pairing using the pairing procedure (see my previous comment) and I added the following external definition : import * as m from 'zigbee-herdsman-converters/lib/modernExtend';
export default {
zigbeeModel: ['Roller Shutter with RU motor'],
model: 'Roller Shutter with RU motor',
vendor: 'Bubendorff',
description: 'Automatically generated definition',
extend: [m.light(), m.windowCovering({"controls":["lift","tilt"]})],
};And now my shutter is working well, I will do a P.R soon. |
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2 replies
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Hello, |
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@f7naz You are welcome ! If you want to see only roller shutter related attributes, you should copy the external definition I wrote above in |
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FYI I submitted the following P.Rs which are merged since yesterday to get this device natively supported in Z2M : |
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4 replies
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Hello, I'm a new Home Assistant user, i was using ZHA and i've just installed Z2M, i'm discovering a brand new universe I've seen that Bubendorff UR motor is listed in the reconized Z2M devices list : https://www.zigbee2mqtt.io/supported-devices/#v=Bubendorff @Neonox31 : As you said i should get " this device natively supported in Z2M" But when i'm pairing with the coordinator on Z2M it doesn't find the devices.. (i've done all the pairing procedure with the blinds, it move like it should but it's not pairing). Do i need to add the external definition (i've never done that before) ? Thks for your help |
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Hello @PascalSIMON44 First, are your shutters the MONO ID4 model equipped with the brand-new native Zigbee motors released in September 2025 ? Next, be sure the radio link quality is good and attempt the leaving procedure for each shutter, switch off electricity during 15 seconds and attempt another pairing. Also, don't forget to enable permit join. |
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Hello, thank you for the reply, my installator said me that i've got the new motorisation with UR, zigbee 3.0 native compatible. My serial number are all starting by 253xxxxxxxxxxxxx |
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Hello @Neonox31 , Thanks for the informations. My installator was wrong, i've contacted bubbendorff directly and my motors are RI, not RU. They are not zigbee compatible. I need the Idiamant box, no other choice. Now i understand why i didn"t managed appairing the devices |
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I'm thinking of buying a Bubendorff RU motor. However, can you please tell me (e.g. @Neonox31) if the tilt and position functions work correctly with this new Bubendorff Zigbee 3.0 RU motor? What about the Zigbee 3.0 signal quality for roller shutters located outside the home? Did you have any issues with it? I will be grateful for any feedback. |
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1 reply
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@Subman-CNP I can confirm position feature works correctly, but my shutters don't have the tilt feature. The signal quality is poor because as you said the shutters are located outside the home but no one has disconnected since I set up them in Z2M 👍 |
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Hello,
I've just bought a Bubendorff blind equipped with the new RU Zigbee motor. For once, I find this brand's approach interesting. However, I can't pair it in Zigbee2mqtt. I get the following errors:
I think the addition of this device would be interesting for the community. Can anyone help me?
Regards,
Oliver
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