First thing we need to do is to get the user IDs, this could be related to #22 . But in the meantime we can just get away by putting a logger that logs which user has created what room code. So by checking server logs and asking the user nicely about the room code we can get the ID.
With the ID we could proceed by studying their save file to check what's wrong, remove the savefile (this needs #21 to be implemented) or impersonate them (this needs #21 to be implemented) to check if the problem is maybe their device.
First thing we need to do is to get the user IDs, this could be related to #22 . But in the meantime we can just get away by putting a logger that logs which user has created what room code. So by checking server logs and asking the user nicely about the room code we can get the ID.
With the ID we could proceed by studying their save file to check what's wrong, remove the savefile (this needs #21 to be implemented) or impersonate them (this needs #21 to be implemented) to check if the problem is maybe their device.