Skip to content

Stuck failed ingest banner on Knowledge/Manuals page for PLCProgramming.pdf #175

Description

@Mikecranesync

Issue

On the Knowledge → Manuals page a persistent banner appears:
“Failed: ingest 422: Open WebUI could not extract 'PLCProgramming.pdf'. The PDF may be corrupt, password‑protected, or have no extractable text/images. If the file is valid, retry from the uploads list — the extractor may have hit a transient error.”
The banner shows Retry/Cancel buttons but the upload remains in a failed state.

Evidence

  • Screenshot/text from the page shows the banner with Retry/Cancel.
  • The upload ID remains with status parsing/failed and does not progress to completed.
  • This blocks visibility of that manual and may indicate a broader ingest pipeline problem.

Suggested Fix

  • Investigate why this specific PDF repeatedly fails (corrupt, password, extraction issue).
  • Either fix the root cause (e.g., pre‑process PDF, handle passwords) or allow manual override/delete from the UI.
  • Improve error messaging to guide the user.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions