Summary
Per the "Increased control over Office Add-in user experiences" change, programmatic auto-open is no longer supported for Marketplace-distributed add-ins. We support the intent. Our add-in is Marketplace-distributed, and auto-open had been a core part of our enterprise customers' workflow — they're asking for it to return, and we'd like guidance on the supported path forward.
Customer impact
Multiple customers relied on our add-in opening automatically with their branded templates. Since the change they have lost that workflow and are actively requesting its return.
What we're asking
What is the recommended path forward for our common customers?
Environment
- Host(s): ⟨Word / Excel / PowerPoint⟩
- Platform(s): ⟨Windows desktop / Mac / web⟩
- Distribution: Microsoft Marketplace (AppSource)
Summary
Per the "Increased control over Office Add-in user experiences" change, programmatic auto-open is no longer supported for Marketplace-distributed add-ins. We support the intent. Our add-in is Marketplace-distributed, and auto-open had been a core part of our enterprise customers' workflow — they're asking for it to return, and we'd like guidance on the supported path forward.
Customer impact
Multiple customers relied on our add-in opening automatically with their branded templates. Since the change they have lost that workflow and are actively requesting its return.
What we're asking
What is the recommended path forward for our common customers?
Environment