Bridge Transaction Details:
- Date & Time: March 27th at 1:00 PM (UTC or your timezone?)
- Amount: 1,550,488 XCN
- Direction: Base → Goliath
- Wallet Address: 0x42C3C3a4e93216E6cf0A81DD3937eB75Fe718aaD
- On-Chain Confirmation: ✅ Goliath Explorer block 24612438
Current Status (as of April 1st):
- Dashboard: Shows dash (—) instead of amount
- Redeem Button: Not appearing
- Days Since Bridge: 17 days
Transaction History:
- ✅ Previous XCN bridges to Base: Worked correctly, displayed immediately
- ❌ This bridge to Goliath: First time experiencing sync issue
Troubleshooting Attempted:
- Browser refresh
- Wallet disconnect/reconnect
- Cache clear
- Different browser/incognito mode
Questions for Onyx Team:
- Can you manually verify batch 41096 status in your backend database?
- Is there a separate step or action needed to process this specific batch?
- What is the expected sync time from on-chain confirmation to UI display?
- Are there any known issues with Goliath chain batches specifically?
Bridge Transaction Details:
Current Status (as of April 1st):
Transaction History:
Troubleshooting Attempted:
Questions for Onyx Team: