SUPPORT.md

Support

Getting Help

Documentation

• README: README.md — Quick start and overview
• Deployment Guide: DEPLOYMENT_GUIDE.md — Installation and configuration
• Contributing: CONTRIBUTING.md — How to contribute
• Changelog: CHANGELOG.md — Version history

Common Issues

Connection Problems

1. Verify SQL Server is running and accessible
2. Check Windows Firewall (port 1433)
3. Enable "Trust Server Certificate" in Settings for encrypted connections
4. Review logs: logs/app-*.log

SQLWATCH Not Found

1. Deploy SQLWATCH via Database Deploy page
2. Or run manual scripts: SQLWATCH_db/01_CreateSQLWATCHDB.sql and 02_PostSQLWATCHDBcreate.sql
3. Verify permissions: VIEW SERVER STATE, VIEW DATABASE STATE, db_owner on SQLWATCH

Performance Issues

1. Increase refresh interval in Settings
2. Reduce MaxQueryRows in appsettings.json
3. Enable rate limiting
4. Check SQL Server performance (CPU, memory, disk)

Community Support

• GitHub Issues: Report bugs or request features
• Discussions: Ask questions and share ideas

Professional Support

This is a community-driven open-source project. For enterprise support, consider:

• SQLWATCH: sqlwatch.io
• Brent Ozar Unlimited: brentozar.com
• Erik Darling Data: erikdarling.com

Reporting Issues

When reporting issues, please include:

• Application version (see About page)
• SQL Server version
• Operating system
• Steps to reproduce
• Relevant log entries from logs/app-*.log
• Screenshots (if applicable)

Use the bug report template for structured reporting.

Feature Requests

Have an idea? Use the feature request template!

Security Issues

Do not report security vulnerabilities through public issues.

See SECURITY.md for responsible disclosure procedures.