The queries for the teams view need to be double checked. From the first screen, "User Open Tickets" is not correct. Clicking into any team, the given counts for "Unassigned" and "Closed" are definitely incorrect. More testing should be done with "Open" and "Overdue" to confirm, but these are not always correct either.
The queries for the teams view need to be double checked. From the first screen, "User Open Tickets" is not correct. Clicking into any team, the given counts for "Unassigned" and "Closed" are definitely incorrect. More testing should be done with "Open" and "Overdue" to confirm, but these are not always correct either.