[6.2] Align with West Zone Sups on portal query insight requirements

[jasminetay-moe]

As a PM, I want to align with West Zone Sups on what query insights they need from the portal so that the portal is built to the right spec before engineers start.

Acceptance criteria

• Meeting held with West Zone Sups to walk through portal concept
• Required analytics views and metrics confirmed
• Portal spec documented and shared with engineers

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📄 PRD: Part 6 — Glow CI PRD