On Atlas 300I Duo(Ascend) could not fetch data

[lrisguan]

• using npu-smi info:

+--------------------------------------------------------------------------------------------------------+
| npu-smi 25.2.0                                   Version: 25.2.0                                       |
+-------------------------------+-----------------+------------------------------------------------------+
| NPU     Name                  | Health          | Power(W)     Temp(C)           Hugepages-Usage(page) |
| Chip    Device                | Bus-Id          | AICore(%)    Memory-Usage(MB)                        |
+===============================+=================+======================================================+
| 2       310P3                 | OK              | NA           45                0     / 0             |
| 0       0                     | 0000:01:00.0    | 0            1529 / 44280                            |
+-------------------------------+-----------------+------------------------------------------------------+
| 2       310P3                 | OK              | NA           43                0     / 0             |
| 1       1                     | 0000:01:00.0    | 0            1412 / 43693                            |
+===============================+=================+======================================================+
+-------------------------------+-----------------+------------------------------------------------------+
| NPU     Chip                  | Process id      | Process name             | Process memory(MB)        |
+===============================+=================+======================================================+
| No running processes found in NPU 2                                                                    |
+===============================+=================+======================================================+

• using nvtop:

[lrisguan]

cat /usr/local/Ascend/ascend-toolkit/latest/version.cfg
# version: 1.0
runtime_running_version=[8.2.0.2.220:8.2.RC2]
compiler_running_version=[8.2.0.2.220:8.2.RC2]
hccl_running_version=[8.2.0.2.220:8.2.RC2]
opp_running_version=[8.2.0.2.220:8.2.RC2]
toolkit_running_version=[8.2.0.2.220:8.2.RC2]
aoe_running_version=[8.2.0.2.220:8.2.RC2]
ncs_running_version=[8.2.0.2.220:8.2.RC2]
opp_kernel_running_version=[8.2.0.2.220:8.2.RC2]
opp_kernel_upgrade_version=[8.2.0.2.220:8.2.RC2]
runtime_upgrade_version=[8.2.0.2.220:8.2.RC2]
compiler_upgrade_version=[8.2.0.2.220:8.2.RC2]
hccl_upgrade_version=[8.2.0.2.220:8.2.RC2]
opp_upgrade_version=[8.2.0.2.220:8.2.RC2]
toolkit_upgrade_version=[8.2.0.2.220:8.2.RC2]
aoe_upgrade_version=[8.2.0.2.220:8.2.RC2]
ncs_upgrade_version=[8.2.0.2.220:8.2.RC2]
opp_kernel_installed_version=[7.5.T11.0.B081:8.0.RC3.alpha003][8.2.0.2.220:8.2.RC2]
runtime_installed_version=[8.2.0.2.220:8.2.RC2]
compiler_installed_version=[8.2.0.2.220:8.2.RC2]
hccl_installed_version=[8.2.0.2.220:8.2.RC2]
opp_installed_version=[8.2.0.2.220:8.2.RC2]
toolkit_installed_version=[8.2.0.2.220:8.2.RC2]
aoe_installed_version=[8.2.0.2.220:8.2.RC2]
ncs_installed_version=[8.2.0.2.220:8.2.RC2]