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<!DOCTYPE HTML>
<html>
<head>
<title>Alex Cohen's Resume</title>
</head>
<body>
<h1 style="text-align:center">Alex Cohen</h1>
<div>
<p style="text-align:center"><i>General to Expert knowledge of:</i>
<br>Mac <b>·</b> Windows <b>·</b> Chrome <b>·</b> Google Apps <b>·</b> Mobile OSs <b>·</b> Social Media
<br>Microsoft Office <b>·</b> Filemaker Pro <b>·</b> Pivotal Tracker <b>·</b> Intercom.io <b>·</b> Trello <b>·</b> PostMark
<br>Github <b>·</b> HTML <b>·</b> Markdown
</p>
</div>
<div>
<p>
<b>Work Experience:</b>
<br>
<br>
<i>Program Analyst,</i> InterExchange - Work & Travel USA, New York, New York
<br>January 2014 - Present
</p>
<ul>
<li>Work closely with Program staff and the Engineering team to brainstorm, outline, and
<br>test functionality of a new online application</li>
<li>Assist in documenting, communicating, and training users on new and updated processes</li>
<li>Provide first tier technical support for internal and external users of the new online application</li>
<li>General support and data processing for Program Staff, International Cooperators, Participants, and Employers</li>
</ul>
</div>
<div>
<p>
<i>Placement Coordinator,</i> InterExchange - Work & Travel USA, New York, New York
<br>September 2011 - January 2014
</p>
<ul>
<li>Improved overall program processes through identifying and implementing technological enhancements</li>
<li>Assisted department colleagues in various tasks to facilitate the Program as a whole</li>
<li>Trained and oversaw new staff on compliance and general support of Employers and Participants</li>
<li>General support and data processing for Program Staff, International Cooperators,
<br>Participants, and Employers</li>
</ul>
</div>
<div>
<p>
<i>Employer Relations Specialist,</i> InterExchange - Work & Travel USA, New York, New York
<br>April - September 2011
</p>
<ul>
<li>Ensured compliance with Program regulations by contacting, evaluating, and determining Employers’ validity</li>
<li>Provided general support for Employers, Participants, and International Cooperators of the Program by phone
<br>and email, as well as in person</li>
<li>Collected, processed, and evaluated Employers’, Participants’, and International Cooperators’ data utilizing
<br>an internal database</li>
</ul>
</div>
<div>
<p>
<i>STAR Student Advisor,International Education,</i> SUNY Brockport, Brockport, NY
<br>September- December 2010
</p>
<ul>
<li>Created and delivered classroom presentations highlighting the study abroad programs</li>
<li>Responded to questions, in-person and by email, from prospective study abroad students</li>
<li>Completed student data spreadsheets, scheduled advisory meetings, contacted applicants by phone,
<br>and performed other administrative duties</li>
</ul>
</div>
<div>
<p>
<i>Research Assistant, Macquarie Centre for Cognitive Science,</i> Macquarie University, Sydney, Australia
<br>June-August 2010
</p>
<ul>
<li>Assisted Researcher set up, conduct, update, clean up, and analyze experiments</li>
<li>Processed, organized, analyzed, and reported on data</li>
<li>Participated in multiple pilot studies</li>
</ul>
</div>
<div>
<p>
<b>Education:</b>
<br>
<br>
College at Brockport State University of New York, Brockport, NY
<br>Bachelor of Science, Psychology - December 2010
</p>
</div>
<div>
<p>
Rochester Institute of Technology, School of Photographic Arts and Sciences, Rochester, NY
<br>Fine Art/Advertising Photography - August 2006 - May 2008
</p>
</div>
</body>
</html>