BotWire is open source under the GNU Affero General Public License v3 (AGPL-3.0). A commercial license is available when AGPL terms do not fit your use case — and for most closed-source products, buying one is simpler and cheaper than meeting AGPL's source-disclosure obligations.
Under the AGPL, if you modify BotWire and make it available to users over a network (for example, as part of a hosted customer-support service), you must provide the corresponding source code to those users. Using BotWire in a closed-source product, or combining it with proprietary code in ways that trigger AGPL copyleft, generally requires either complying with AGPL obligations or obtaining a separate commercial license.
AGPL is a good fit when you can open-source your changes or when your use does not trigger network-copyleft requirements. It is often not a good fit when you need to distribute a proprietary application that embeds or depends on BotWire without source disclosure.
A commercial license from Object IT Limited lets you:
- Use BotWire in proprietary products and services
- Distribute without AGPL source-code disclosure obligations for your application
- Hold a direct licensing relationship with the copyright holder, separate from the public AGPL terms
If you'd otherwise be paying for a hosted support tool like Zendesk, Intercom, or Azure's bot services, a one-off or annual BotWire license is typically a fraction of those subscriptions — and you keep full control of your data and hosting.
All prices are in USD. Final tax (VAT/GST/sales tax) is calculated and shown at checkout based on your location.
| License | Price | What you get |
|---|---|---|
| Annual commercial license | $599 / year | Right to use BotWire in closed-source / proprietary products and services without AGPL source-disclosure obligations. Includes all updates released during your active subscription. Buy the annual license |
| Perpetual buy-out license | $1,499 one-time | Perpetual commercial-use rights to the current version and all future versions. One-time payment, no renewal — the "no recurring fees" option for businesses that prefer a one-time capital purchase. Buy the perpetual license |
If an annual subscription lapses: instances you've already deployed are not retroactively revoked, but you lose the right to use new versions commercially. To keep using newer releases commercially, either renew or comply with AGPL.
Checkout is handled by Lemon Squeezy, acting as Merchant of Record. They calculate and collect any applicable tax/VAT at checkout, handle invoicing, and deliver your license key automatically by email immediately after payment — there's no manual step on our side. The binding license terms are included with your purchase.
A commercial license grants usage rights only. It does not include any support commitment, SLA, or guaranteed response time. We've kept it this way deliberately so the price stays low and predictable.
- Updates and bug fixes are published on the maintainer's own schedule via GitHub releases. Paying customers and community (AGPL) users receive them the same way.
- Public GitHub Issues and Discussions are open to everyone and are best-effort, with no guaranteed response time.
- If you need guaranteed response times or one-on-one integration help, a Priority email support add-on is available, quoted per case (it's separate from the license). Email us via the contact page below to inquire.
For the Priority email support add-on, or for any non-standard licensing question (volume, redistribution beyond the standard terms, etc.), reach us at objectit.co.nz/botwire, or open a GitHub Discussion with the label commercial-license.
The standard $599/year and $1,499 one-time licenses don't need a conversation — just use the checkout links above and your key arrives automatically.