From 9c7eda0a6d64b2e328d8ba11fb0e290dbc23180a Mon Sep 17 00:00:00 2001 From: Rebecca Phuonghanh Dang Date: Wed, 16 Apr 2025 07:54:07 -0700 Subject: [PATCH 1/2] Add logistics and managing the course email page --- logistics/index.md | 8 ++++++++ logistics/managing-the-course-email.md | 19 +++++++++++++++++++ 2 files changed, 27 insertions(+) create mode 100644 logistics/index.md create mode 100644 logistics/managing-the-course-email.md diff --git a/logistics/index.md b/logistics/index.md new file mode 100644 index 0000000..09aae11 --- /dev/null +++ b/logistics/index.md @@ -0,0 +1,8 @@ +--- +layout: page +title: Course Logistics +nav_order: 3 +has_children: true +--- + +# Course Logistics diff --git a/logistics/managing-the-course-email.md b/logistics/managing-the-course-email.md new file mode 100644 index 0000000..542f582 --- /dev/null +++ b/logistics/managing-the-course-email.md @@ -0,0 +1,19 @@ +--- +layout: page +title: Managing the Course Email +parent: Course Logistics +nav_order: 1 +--- + +# Managing the Course Email + +Every course has a course email, also called the course [SPA (special purpose account)](https://calnet.berkeley.edu/calnet-departments/special-purpose-accounts-spa), to manage official email communications. Although they seem like +regular @berkeley.edu email accounts, they are actually shared amongst multiple CalNet users. + +- [How to login](https://calnet.berkeley.edu/calnet-departments/special-purpose-accounts-spa/log-spa) +- [How to give someone access to the SPA](https://calnet.berkeley.edu/calnet-departments/special-purpose-accounts-spa/managing-spa-membership-calgroups) + +## Best Practices + +- **Respond to emails within 1-2 business days.** It should be the job of the professor(s) and head TA(s) to monitor the course email. +- **Use a vacation auto-responder during academic holidays.** Don't respond to emails on the weekend or holidays unless there is an emergency. Train students to wait for a response during regular business hours. From c86bb67e3e1b5d3b1aceeb930063c6dd912a8f8f Mon Sep 17 00:00:00 2001 From: Silas Santini <70163606+pancakereport@users.noreply.github.com> Date: Thu, 8 May 2025 10:40:49 -0700 Subject: [PATCH 2/2] a little more info --- logistics/managing-the-course-email.md | 16 ++++++++++------ 1 file changed, 10 insertions(+), 6 deletions(-) diff --git a/logistics/managing-the-course-email.md b/logistics/managing-the-course-email.md index 542f582..f61b0ae 100644 --- a/logistics/managing-the-course-email.md +++ b/logistics/managing-the-course-email.md @@ -1,19 +1,23 @@ --- layout: page -title: Managing the Course Email +title: Managing Course Email parent: Course Logistics nav_order: 1 --- -# Managing the Course Email +# Managing Course Email -Every course has a course email, also called the course [SPA (special purpose account)](https://calnet.berkeley.edu/calnet-departments/special-purpose-accounts-spa), to manage official email communications. Although they seem like +Most courses have a course email, also called the course [SPA (special purpose account)](https://calnet.berkeley.edu/calnet-departments/special-purpose-accounts-spa), to manage official email communications. Although they seem like regular @berkeley.edu email accounts, they are actually shared amongst multiple CalNet users. -- [How to login](https://calnet.berkeley.edu/calnet-departments/special-purpose-accounts-spa/log-spa) -- [How to give someone access to the SPA](https://calnet.berkeley.edu/calnet-departments/special-purpose-accounts-spa/managing-spa-membership-calgroups) - ## Best Practices - **Respond to emails within 1-2 business days.** It should be the job of the professor(s) and head TA(s) to monitor the course email. - **Use a vacation auto-responder during academic holidays.** Don't respond to emails on the weekend or holidays unless there is an emergency. Train students to wait for a response during regular business hours. +- **Not every TA needs access to the SPA.** Talk with your instructor about who needs access to the SPA and why. It may be useful to document for your course which roles require SPA access (and why). +- **Add the SPA to important shared accounts when appropriate.** This may include DNS administration, Docker Hub, GCP or AWS projects. Talk with your instructor about when to do so. + +## Quick Links +- [How to login](https://calnet.berkeley.edu/calnet-departments/special-purpose-accounts-spa/log-spa) + - Setting up a chrome profile for a SPA account is an easy way to manage your personal access to the SPA. +- [How to give someone access to the SPA](https://calnet.berkeley.edu/calnet-departments/special-purpose-accounts-spa/managing-spa-membership-calgroups)