Many submitters reach out to the helpdesk when they submit their data for validation/publication because they do not see the status change immediately in the portal. Can we update this so that the status of submission is "pending" when the validation request is sent so that users do not feel the need to send tickets to make sure things are sent for validation?
Many submitters reach out to the helpdesk when they submit their data for validation/publication because they do not see the status change immediately in the portal. Can we update this so that the status of submission is "pending" when the validation request is sent so that users do not feel the need to send tickets to make sure things are sent for validation?