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CallerAI

CallerAI is an advanced voice interaction system designed to handle customer phone calls efficiently, allowing staff to focus on other important tasks. The system leverages state-of-the-art speech recognition, generative AI, and text-to-speech technologies to provide a seamless, human-like conversational experience.

Features

  • Voice Interaction: Listens to customer queries and provides real-time responses.
  • AI-Driven Conversations: Uses Google Generative AI for natural language understanding and response generation.
  • Text-to-Speech: Converts AI responses into human-like speech using ElevenLabs API.
  • Speech Recognition: Uses Vosk for accurate and efficient speech-to-text conversion.
  • Configurable: Easy to set up and configure via a JSON file.

Prerequisites

  • Python 3.7 or higher
  • Pip package manager

Installation

  1. Clone the repository:

    git clone https://github.com/yourusername/CallerAI.git
cd CallerAI

  2. Install the required Python packages:

    pip install -r requirements.txt

Configuration

  1. Create a config.json file in the root directory with the following content:

    {
    "google_api_key": "your_google_api_key",
    "elevenlabs_api_key": "your_elevenlabs_api_key",
    "elevenlabs_voice_id": "Iu3tg76F3g64V36OrFVV"
}

  2. Replace "your_google_api_key" and "your_elevenlabs_api_key" with your actual API keys.

Usage

To run CallerAI, use the following command:

python caller_ai.py -c config.json

How it works

  • Initialization: Loads configuration settings and initializes the AI model with the provided API key.
  • Audio Input: Captures audio input from the specified device.
  • Speech Recognition: Converts the audio input to text using Vosk.
  • AI Processing: Sends the recognized text to the AI model to generate a response.
  • Text-to-Speech: Converts the AI response to speech using the ElevenLabs API and plays it back to the customer.