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<!DOCTYPE html>
<html lang="en-au" xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta charset="UTF-8">
<meta name="description" content="A guide to working with Daniel (harro)">
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<script src="javascript/select_theme.js"></script>
<script src="javascript/carousel.js"></script>
<title>Harro's User Manual</title>
</head>
<body style="visibility:hidden;">
<theme-menu></theme-menu>
<h1 class="body-alt">Apologies. Content is optimised for print media.
Please view in a larger window.</h1>
<div id="carousel">
<section class="carousel-slides carousel-fade">
<!-- Lots of inline styling, as this is a "one-off". -->
<div class="title-page">
<h2>
<span style="font-size:48pt">Daniel Harrison</span><br>
Harro - A user guide and manual
</h2>
<img width="449" height="674" src="images/daniel.jpg"
alt="Me with can of Boss coffee">
</div>
<p style="width:530px;padding:0;text-align:center;position:absolute;bottom:1em">
One-page <a href="harro_cv.html">résumé</a><br>
LinkedIn: <a href="https://www.linkedin.com/in/daniel-harrison-9b86811">
daniel-harrison-9b86811</a></p>
</section>
<section class="carousel-slides carousel-fade">
<h2>I derive professional satisfaction from:</h2>
<div class="one-column">
<ul>
<li>
<p>Having the trust of the Executive …</p>
<p style="margin-left:1em">
That I will keep them informed, prioritise what needs doing<br>
and the results will be of high quality</p>
</li>
<li>
<p>Having the trust of Engineering …</p>
<p style="margin-left:1em">
That I am bringing the right tools to the table for our success
</p>
</li>
<li>
<p>Having the expertise to work sustainably …</p>
<p style="margin-left:1em">
For myself, the teams and the organisation
</p>
</li>
</ul>
</div>
</section>
<section class="carousel-slides carousel-fade">
<h2>What is important, for myself … and probably everyone</h2>
<div class="two-column">
<ul>
<li>
<p><strong>Collaboration</strong></p>
<p>I like helping teams to work better together</p>
</li>
<li>
<p><strong>Authenticity and Trust</strong></p>
<p>
I believe in being trustworthy and trusting. I seek the same from
others
</p>
</li>
<li>
<p><strong>Autonomy and Agency</strong></p>
<p>I will want it for myself, for you, and our teams</p>
</li>
</ul>
<ul>
<li>
<p><strong>Innovation and Creativity</strong></p>
<p>I’m excited to conceive and create new and novel solutions
</p>
</li>
<li>
<p><strong>Value and Respect</strong></p>
<p>I enjoy feeling valued and respected</p>
</li>
<li>
<p><strong>Impact</strong></p>
<p>I like to have positive impact - On our projects, the team, the
company, and the world</p>
</li>
</ul>
</div>
</section>
<section class="carousel-slides carousel-fade">
<h2>Where I like to work</h2>
<div class="two-column">
<ul>
<li><p>I enjoy natural light, quietness and nature</p></li>
<li><p>
I enjoy plants, aquariums and environments made of natural materials
and patina
</p></li>
<li><p>A vertical garden is a wonderful thing</p></li>
<li><p>
I don’t drink much coffee but I love the smell and enjoy the
culture
</p></li>
</ul>
<ul>
<li><p>I like to ride to work unless it’s raining</p></li>
<li><p>
I seek out lunch companions who enjoy intelligent discourse and debate
</p></li>
<li><p>
I like diverse environments with diverse people and cultures
</p></li>
<li><p>
There are random acts of kindness in the best of workplaces
</p></li>
</ul>
</div>
</section>
<section class="carousel-slides carousel-fade">
<h2>The times I tend to work</h2>
<div class="two-column">
<ul>
<li><p>I am at my best in the mornings</p></li>
<li><p>A walking 1:1 is a pleasant change</p></li>
<li><p>
I love a meeting-free Monday - strategic planning is only
possible in the blankness of an empty calendar
</p></li>
<li><p>
I don’t do breakfast but have an early lunch - I can get a
little <em>hangry</em> if that doesn’t happen
</p></li>
</ul>
<ul>
<li><p>Feel free to schedule meetings with me directly</p></li>
<li><p>
Tues-Thur mornings are usually dedicated for meetings with the
Americas
</p></li>
<li><p>Australasian meetings usually bracket lunch</p></li>
<li><p>
I have personal commitments most evenings. If in EMEA please
discuss before scheduling meetings
</p></li>
</ul>
</div>
</section>
<section class="carousel-slides carousel-fade">
<h2>The best ways to communicate with me</h2>
<div class="two-column">
<ul>
<li><p>
I think with a pen in my hand and I like to whiteboard ideas
</p></li>
<li><p>
I am visual and prefer diagrams and pictures over words and tables
</p></li>
<li><p>
I don’t regularly read email. It’s safer to IM me if
it’s something urgent
</p></li>
<li><p>
I have plenty of ideas and opinions, not all are good. Take what you
like and feel free to leave the rest
</p></li>
</ul>
<div>
<p style="padding-bottom:1em;padding-left:0">
“The great enemy of communication is the illusion of it”
-- William H. Whyte
</p>
<ul>
<li><p>I prefer meetings with agendas</p></li>
<li><p>
I ask dumb questions because I don’t like to make false
assumptions
</p></li>
<li><p>I’m direct but understand nuance</p></li>
<li><p>I trust implicitly and strive for fairness</p></li>
<li><p>I speak earnestly and appreciate frankness</p></li>
</ul>
</div>
</div>
</section>
<section class="carousel-slides carousel-fade">
<h2>How I like to receive feedback</h2>
<div class="two-column">
<ul>
<li><p>
I have a strong bias to action, so feedback is helpful and greatly
appreciated
</p></li>
<li><p>
I prefer immediate and direct feedback, even the negative kind
</p></li>
<li><p>
Feedback may surprise me. Please be patient if I first challenge, then
explore, before eventually accepting
</p></li>
<li><p>
I may need to ‘sleep on it’ before I adopt a new or novel
perspective
</p></li>
</ul>
<ul>
<li><p>
I prefer to be corrected through leading and insightful questions
rather than with statements of fact
</p></li>
<li><p>
Please don’t micromanage - tell me what is needed rather than
what to do
</p></li>
<li><p>
I assess ability based on actions regardless of level/grade and expect
the same in turn
</p></li>
<li><p>
I don’t communicate enough. Likely you’re doing a great
job and yes, I should let you know that more often
</p></li>
</ul>
</div>
</section>
<section class="carousel-slides carousel-fade">
<h2>How I work and learn</h2>
<div class="two-column">
<ul>
<li><p>
I see a problem as something that is seeking a solution
</p></li>
<li><p>
I understand process flows, data dependencies and systems thinking
</p></li>
<li><p>
I love clean code, elegant solutions and well considered design
</p></li>
<li><p>
I don’t like process without reason and strive to remove toil
</p></li>
</ul>
<ul>
<li><p>I have opinions but change them as new evidence arises</p></li>
<li><p>
I like to take ownership but have trust in others and willingly
delegate
</p></li>
<li><p>I’m organised but not regimented</p></li>
<li><p>
I’m best influenced by reason, respect, commitment and
reciprocation. While coercion, deference to authority and social proof
tend to work less well
</p></li>
</ul>
</div>
</section>
<section class="carousel-slides carousel-fade">
<h2>Other things to know about me</h2>
<div class="two-column">
<ul>
<li>
<p>
My
<strong><a href="https://www.betterhelp.com/advice/personality/what-the-true-colors-personality-test-says-about-you/">
True Colors
</a></strong>
are <span style="color:#306814">green</span>/<span style="color:#b45f06">orange</span>
</p>
<ul>
<li>
<a href="https://www.gallup.com/cliftonstrengths/en/strengthsfinder.aspx">
Strengthsfinder</a> strengths:<br>
Contextual, Strategic, Learner,<br>
Thinker, Inquisitive
</li>
<li>Myers-Briggs type: INTP</li>
<li>CLEAR: Open, Stable, Conscientious</li>
</ul></li>
<li><p>Volunteered in Bhutan, Indonesia & Cambodia</p></li>
<li><p>My spanish language level is B2.3 (upper intermediate)</p></li>
<li><p>
I have a ukelele, two bass guitars and a cajon ... but can’t
play any of them!
</p></li>
</ul>
<ul>
<li><p style="padding-bottom:0.5em">I love …</p>
<ul>
<li>Drawing, life drawing in particular</li>
<li>Travel, hiking and wilderness camping</li>
<li>The ocean, the waves and surfing</li>
<li>Board games with historical narrative</li>
</ul></li>
<li><p style="padding-bottom:0.5em">I believe …</p>
<ul>
<li>
In mindfulness and being minimalist - but alas practice neither at present
</li>
<li>
Permaculture is the future and a great pastime in semi-retirement
</li>
</ul></li>
</ul>
</div>
</section>
<section class="carousel-slides carousel-fade">
<h2>UN Sustainable Goals that resonate the most with me</h2>
<div style="display:flex;justify-content:space-evenly;width:100%;padding-top:128px">
<img width="192" height="192" alt="11 Sustainable Cities"
src="images/Sustainable_Development_Goal_11SustainableCities.svg">
<img width="192" height="192" alt="12 Responsible Consumption"
src="images/Sustainable_Development_Goal_12ResponsibleConsumption.svg">
<img width="192" height="192" alt="13 Climate"
src="images/Sustainable_Development_Goal_13Climate.svg">
<img width="192" height="192" alt="14 Life Below Water"
src="images/Sustainable_Development_Goal_14LifeBelowWater.svg">
<img width="192" height="192" alt="15 Life on Land"
src="images/Sustainable_Development_Goal_15LifeOnLand.svg">
</div>
</section>
<section class="carousel-slides carousel-fade">
<div class="title-page">
<h2 style="width:190px">Doris,<br> my wife</h2>
<img height="674" src="images/doris.jpg" alt="Photo of Doris">
</div>
</section>
<section class="carousel-slides carousel-fade">
<div class="title-page">
<h2 style="width:190px">Anneliese & Ben,<br> our children</h2>
<img height="674" src="images/anneliese_ben.jpg"
alt="Photo of Anneliese and Ben">
</div>
</section>
<section class="carousel-slides carousel-fade">
<h2>My Philosophy on ... Software Project Management</h2>
<div class="two-column">
<ul>
<li><p>
It’s essential that we all agree early, and often, on what
success looks like
</p></li>
<li><p>
A progression of <em>roof shots</em> is preferable to a single
<em>moon shot</em>
</p></li>
<li>
The iron triangle of Time, Scope and Quality:
<ul><li>If we agree on quality then:<br>
the <em>less</em> we ask for (scope)<br>
the <em>quicker</em> we get it (time)</li></ul>
</li>
<li><p>
End projects like we start them - with high morale and great
relationships
</p></li>
</ul>
<ul>
<li><p>
Agile is great, as is Lean, Extreme, Scrum and Phase-gate - choose
tools for the team, culture and occasion
</p></li>
<li><p>Estimates help, even when wrong</p></li>
<li><p>
Traffic lights are simple if we agree on what orange & red
<em>actually</em> means</p></li>
<li><p>
Favour transparency - let’s report problems as <em>early</em>
as we can
</p></li>
<li><p>Prefer to fast-fail - frontend the risks</p></li>
</ul>
</div>
</section>
<section class="carousel-slides carousel-fade">
<h2>My Philosophy on ... Software Development and Operations</h2>
<div class="two-column">
<ul>
<li><p>Programming is a great team activity</p></li>
<li><p>
It’s <em>our</em> code, rather than mine or yours</p></li>
<li><p>
Code reviews are as important as authoring ... maybe more so</p></li>
<li><p>
Spending down on tech debt is necessary for good code hygiene</p></li>
<li><p>
A hack, is just that … a hack</p></li>
<li><p>
Delivering clean and robust code makes for happy developers</p></li>
</ul>
<ul>
<li><p>Unit tests can help in describing code</p></li>
<li><p>Delinting is cheap and effective</p></li>
<li><p>
Design code for: function, testing, launching and ownership in
production
</p></li>
<li><p>
Orthogonality, compartmentalisation & microservices lower cost of
ownership
</p></li>
<li><p>
Triage is a process of: clarification, classification and
categorization - Distinct from actually fixing the issue
</p></li>
</ul>
</div>
</section>
<section class="carousel-slides carousel-fade">
<h2>My Philosophy on ... Network Architecture and Engineering</h2>
<div class="two-column">
<ul>
<li><p>
Network design is fun and creative. Like working with very expensive lego
</p></li>
<li><p>
Conscientious collaboration and ethical intention are the best of traits
</p></li>
<li><p>
Good monitoring and configuration management make a CLI optional
</p></li>
<li><p>
Configuration as Code is great. CMDB with authoritative data - even better
</p></li>
</ul>
<ul>
<li><p>
Don't practice on production - Have test, pilot and canary topologies
</p></li>
<li><p>
Health monitoring and validation happens <em>during</em> a
change, not after</p></li>
<li><p>
<em>Rollback</em> is often not possible, so plan to
<em>roll forward</em> to a new safe state</p></li>
<li><p>
Encapsulation is an attractive fix … that is often a death by a thousand cuts
</p></li>
</ul>
</div>
</section>
</div>
<carousel-controls></carousel-controls>
</body>
</html>