SwitchBot Cloud 'failed to setup'

[Dogbreath6861]

The problem

Logger: homeassistant.components.switchbot_cloud
Source: config_entries.py:798
Integration: SwitchBot Cloud (documentation, issues)
First occurred: 10:15:47 PM (2 occurrences)
Last logged: 10:20:54 PM

Error setting up entry SwitchBot Cloud for switchbot_cloud
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 798, in __async_setup_with_context
result = await component.async_setup_entry(hass, self)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/switchbot_cloud/init.py", line 393, in async_setup_entry
await _initialize_webhook(hass, entry, api, coordinators_by_id)
File "/usr/src/homeassistant/homeassistant/components/switchbot_cloud/init.py", line 446, in _initialize_webhook
webhook_url = await _async_get_webhook_url(hass, entry)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/switchbot_cloud/init.py", line 529, in _async_get_webhook_url
await cloud.async_delete_cloudhook(hass, webhook_id)
File "/usr/src/homeassistant/homeassistant/components/cloud/init.py", line 247, in async_delete_cloudhook
await hass.data[DATA_CLOUD].cloudhooks.async_delete(webhook_id)
File "/usr/local/lib/python3.14/site-packages/hass_nabucasa/cloudhooks.py", line 92, in async_delete
raise ValueError("Hook is not enabled for the cloud.")
ValueError: Hook is not enabled for the cloud.

What version of Home Assistant Core has the issue?

2026.6.1b

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

No response

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

No response

[ZsiNorb]

Experiencing the same from 2026.7,b1 through out b3 (current). Basically broken. Same error, line by line.

[home-assistant]

Hey there @SeraphicRav, @laurence-presland, @Gigatrappeur, @XiaoLing-git, mind taking a look at this issue as it has been labeled with an integration (switchbot_cloud) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of switchbot_cloud can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign switchbot_cloud Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component, problem in config, problem in device, feature-request) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component, problem in config, problem in device, feature-request) on the issue.

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@Dogbreath6861 Thanks for reporting this issue!

Before we dive in, please make sure this isn't a duplicate by searching through existing issues. Also check recently closed issues, as your problem might already be fixed but not yet released.

https://github.com/home-assistant/core/issues?q=%20label%3A%22integration%3A%20switchbot_cloud%22%20
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switchbot_cloud documentation
switchbot_cloud source
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[clementv51]

Same issue. Any recommendation?

[vint66]

same issue

[bhessen]

same issue here with official 2026.7 version

[clementv51]

After a couple of days, I reloaded (again) the SwitchBot Cloud service, and it worked (HA Core 2026.6.4, HA OS 17.3).
Then, I update my HA environement (HA Core 2026.7 & OS 18.1), And the SwitchBot Cloud service still works (after few retry)

[HaraldGithub]

For me, it work's, too.
But there is an error message:

[acenuke]

Same issue with 2026.7

[mathieurag]

Same issue with 2026.7 since the last HA update. I've updated my HubMini firmware afterwards (v6.8-5.5) without success.

[derausgewanderte]

same here on Core 2026.7.0; Supervisor 2026.06.2. I only realized this yesterday, but can confirm it stopped working with one of the latest updates. I removed the Switchbot Cloud instance twice and reset the token/key but no luck.