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Add ticket_state_id to convert conversation to ticket request schema (#440)
The public API convert endpoint now accepts an optional ticket_state_id parameter to set the initial ticket state during conversion, matching the existing update ticket endpoint pattern. Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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descriptions/0/api.intercom.io.yaml

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@@ -21639,6 +21639,10 @@ components:
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description: The ID of the type of ticket you want to convert the conversation
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to
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example: '1234'
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ticket_state_id:
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type: string
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description: The ID of the ticket state associated with the ticket type.
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example: '123'
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attributes:
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"$ref": "#/components/schemas/ticket_request_custom_attributes"
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required:

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