PDR-006: Upgrade Inquiry Flow into Concierge Intake and CRM-Ready Lead Capture

[kas1987]

Objective

Replace the current basic inquiry form behavior with a premium concierge intake flow that qualifies buyer intent, improves trust, and prepares leads for CRM or manual CEO/sales follow-up.

Current state

contact.html collects name, email, phone, country, character/series, budget, message, and 18+ consent. FORM_ENDPOINT is currently blank in assets/site.js, so mailto fallback remains the default.

Scope

• Add intake fields: intended use, timeline, preferred realism level, shipping/privacy concern, max handling weight, customization interest.
• Add contact prefill from character, quiz result, and compare selections.
• Replace mailto-only launch path with configurable backend endpoint.
• Add privacy, 18+, no-pressure, made-to-order, and response expectation trust copy.
• Add lead summary payload suitable for CRM/n8n routing.
• Add success state that confirms what was submitted and next step.

Acceptance criteria

• Form can submit through configured backend endpoint.
• Mailto fallback still works when no endpoint exists.
• Inquiry payload includes character/body/quiz/compare context where available.
• 18+ consent remains required.
• User receives clear success/error state.
• No private data is logged to console.

Dependencies

• contact.html
• assets/site.js
• PDR-003 and PDR-004 for compare/quiz context preferred

Suggested owner agent

Cartographer with Auditor review

PDR package

Package this as PDR-006-concierge-intake-crm-ready-leads.md.