Results are not posted to callback_url but kraked images are uploaded back to the specified bucket

[rohit5ram]

We use callback_url approach for processing images

webClient
      .postAbs(config.getString("https://api.kraken.io/v1/url"))
      .putHeader("Content-Type", "application/json")
      .putHeader("Accept", "application/json")
      .rxSendStream(Observable.just(buffer))
      .doOnError(err -> logger.error("Error while uploading to kraken", err));

We get the success response

HTTP/1.1 200 OK

{
    "id": "18fede37617a787649c3f60b9f1f280d"
}

Looks like the submitted job is successful. We can see the kraked images in our s3 buckets. Results are not posted to the specified callback_url

There was a major outage last week as learnt from https://status.kraken.io
Your twitter handle says it's fixed but it's not working
Can you please help us out as it affecting our clients?

[rohit5ram]

@danielsreichenbach @pavellishin @ZloeSabo @matylla Can you please help us out as its affecting our clients? Despite being the paid customers of Kraken didn't get a reply on the support tickets created last week.

[pavellishin]

1. I haven't touched this code in over 4 years, and then I only updated a README

2. This is the repository for the Java code, not Javascript; try reaching out for help here: https://github.com/kraken-io/kraken-node

[rohit5ram]

@pavellishin I added the sample codes from your documentation. My bad I picked irrelevant sample. We use java client only. The core problem is that callback_url is not invoked. Our pipeline is in PROD for more than an year. It stopped working from the recent kraken outage

[rohit5ram]

@pavellishin updated with RxJava sample

[rohit5ram]

@pavellishin I don't think there is a problem on the client as the images are getting processed successfully but can you please escalate it to your backend team or let us know what's happening with Kraken.io Callback Service?

We tried all the ways possible to reach out to them. Finally ended up here. It's terribly affecting our PROD clients. Thank you

[danielsreichenbach]

We're investigating.

[rohit5ram]

@danielsreichenbach ok thank you

[pavellishin]

@pavellishin I don't think there is a problem on the client as the images are getting processed successfully but can you please escalate it to your backend team or let us know what's happening with Kraken.io Callback Service?

We tried all the ways possible to reach out to them. Finally ended up here. It's terribly affecting our PROD clients. Thank you

Oh, man, I'm sorry - I didn't make things clear. I don't actually work for/with Kraken - that README update was just something I added while working elsewhere as an open source contribution! Glad you got a response though!