Tried to log an agent to specific queries through the "LOGGED_IN_QUEUES" property, but the agent is not logged in these queues.
The value on the property will be set correctly though.
Did they change how the Agent Queue behaviour works?
And is there another way to do this besides writing directly into the database?
Tried to log an agent to specific queries through the "LOGGED_IN_QUEUES" property, but the agent is not logged in these queues.
The value on the property will be set correctly though.
Did they change how the Agent Queue behaviour works?
And is there another way to do this besides writing directly into the database?