Triggering Self_Harm automatically

[Navdeep-Dahiya]

Hi Speechmatics Support Team,
We’re seeing the “Self_Harm” category being triggered automatically in our moderation/classification flow, and we’d like your help investigating why this is happening for a specific session.
Session ID: 26ce2b43-8cca-4391-8054-6ac67de07ec5
Could you please check what is causing Self_Harm to be flagged for this session and advise on:
If you need any additional details (timestamps, request payload/response, audio/text snippets, or logs), please let me know and I’ll share them.
Thanks,