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Bug: wrong server for purevpn #3293

Description

@dhstsw

Is this urgent?

No

Host OS

unraid

CPU arch

x86_64

VPN service provider

PureVPN

What are you using to run the container

docker run

What is the version of Gluetun

log buffer too tiny to capture it

What's the problem 🤔

it2-auto-udp.ptoserver.com is not used anymore by purevpn.

New server is: it2-auto-udp-qr.ptoserver.com

The same goes for the TCP server:

it2-auto-tcp.ptoserver.com has been replaced by it2-auto-tcp-qr.ptoserver.com

Share your logs (at least 10 lines)

2026-04-22T14:59:56+03:00 INFO [routing] default route found: interface eth0, gateway 172.17.0.1, assigned IP 172.17.0.19 and family v4
2026-04-22T14:59:56+03:00 INFO [routing] adding route for 0.0.0.0/0
2026-04-22T14:59:56+03:00 INFO [firewall] setting allowed subnets...
2026-04-22T14:59:56+03:00 INFO [routing] default route found: interface eth0, gateway 172.17.0.1, assigned IP 172.17.0.19 and family v4
2026-04-22T14:59:56+03:00 INFO [routing] adding route for 10.0.1.0/24
2026-04-22T14:59:56+03:00 INFO [routing] adding route for 100.64.0.0/10
2026-04-22T14:59:56+03:00 INFO [healthcheck] listening on 127.0.0.1:9999
2026-04-22T14:59:56+03:00 INFO [http proxy] listening on :8888
2026-04-22T14:59:56+03:00 INFO [http server] http server listening on [::]:8000
2026-04-22T14:59:56+03:00 INFO [firewall] allowing VPN connection...
2026-04-22T14:59:56+03:00 INFO [openvpn] OpenVPN 2.6.16 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD]
2026-04-22T14:59:56+03:00 INFO [openvpn] library versions: OpenSSL 3.5.6 7 Apr 2026, LZO 2.10
2026-04-22T14:59:56+03:00 INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]149.50.215.70:53
2026-04-22T14:59:56+03:00 INFO [openvpn] UDPv4 link local: (not bound)
2026-04-22T14:59:56+03:00 INFO [openvpn] UDPv4 link remote: [AF_INET]149.50.215.70:53
2026-04-22T14:59:58+03:00 INFO [openvpn] read UDPv4 [EHOSTUNREACH|EHOSTUNREACH]: Host is unreachable (fd=3,code=113)
2026-04-22T15:00:05+03:00 INFO [openvpn] read UDPv4 [EHOSTUNREACH]: Host is unreachable (fd=3,code=113)
2026-04-22T15:00:12+03:00 INFO [openvpn] read UDPv4 [EHOSTUNREACH]: Host is unreachable (fd=3,code=113)
2026-04-22T15:00:29+03:00 INFO [openvpn] read UDPv4 [EHOSTUNREACH]: Host is unreachable (fd=3,code=113)
2026-04-22T15:00:56+03:00 WARN [openvpn] TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
🚒🚒🚒🚒🚒🚨🚨🚨🚨🚨🚨🚒🚒🚒🚒🚒
That error usually happens because either:

1. The VPN server IP address you are trying to connect to is no longer valid 🔌
   Check out https://github.com/qdm12/gluetun-wiki/blob/main/setup/servers.md#update-the-vpn-servers-list

2. The VPN server crashed 💥, try changing your VPN servers filtering options such as SERVER_REGIONS

3. Your Internet connection is not working 🤯, ensure it works

4. Something else ➡️ https://github.com/qdm12/gluetun/issues/new/choose

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