Hyundai Ioniq 5 gen5w - Connection Error - When Sending a Command

[Anghellos]

Hello,

When I try to send a command, I receive an error regardless of which command I send.

Region: Europe

Please find the relevant log below:

{
"accountId" : "3DF69AD1-C322-4D18-AD7A-4AFF783D8703",
"apiError" : "API Error: Access to this API has been disallowed",
"duration" : 0.1294419765472412,
"method" : "POST",
"requestBody" : {
"action" : "start",
"hvacType" : false,
"options" : {
"defrost" : false,
"heating1" : false,
"igniOnDuration" : 10
},
"tempCode" : "0EH",
"unit" : "C"
},
"requestHeaders" : {
"Accept" : "application/json",
"Accept-Encoding" : "gzip",
"Authorization" : "Bearer [REDACTED]",
"AuthorizationCCSP" : "[REDACTED]",
"Ccuccs2protocolsupport" : "0",
"Connection" : "Keep-Alive",
"Content-Type" : "application/json",
"Host" : "prd.eu-ccapi.hyundai.com:8080",
"Stamp" : "o9jtnmoOWYOIKjgkPdu0ttDowCogUeLK0dYLPYql2hA=",
"User-Agent" : "okhttp/3.14.9",
"ccsp-application-id" : "014d2225-8495-4735-812d-2616334fd15d",
"ccsp-device-id" : "80a771c2-8031-415f-9d27-566be4b1842e",
"ccsp-service-id" : "6d477c38-3ca4-4cf3-9557-2a1929a94654"
},
"requestType" : "sendCommand",
"responseBody" : {
"error" : "Access to this API has been disallowed"
},
"responseHeaders" : {
"Connection" : "close",
"Content-Length" : "57",
"Content-Type" : "application/json",
"Date" : "Sun, 21 Jun 2026 11:38:26 GMT",
"X-Generator" : "tyk.io"
},
"responseStatus" : 403,
"stackTrace" : "0 BetterBlue 0x0000000100c7f308 BetterBlue + 2011912\n1 BetterBlue 0x0000000100c7e148 BetterBlue + 2007368\n2 BetterBlue 0x0000000100c7dab0 BetterBlue + 2005680\n3 BetterBlue 0x0000000100c7d1f0 BetterBlue + 2003440\n4 BetterBlue 0x0000000100c7c64d BetterBlue + 2000461\n5 BetterBlue 0x0000000100ca4e9d BetterBlue + 2166429\n6 BetterBlue 0x0000000100aacbdd BetterBlue + 101341\n7 BetterBlue 0x0000000100adad5d BetterBlue + 290141\n8 BetterBlue 0x0000000100aacbdd BetterBlue + 101341\n9 libswift_Concurrency.dylib 0x0000000185769385 70E4FD9F-9BAA-38D3-9127-4B5194AD41EB + 21381",
"timestamp" : "2026-06-21T11:38:26Z",
"url" : "https://prd.eu-ccapi.hyundai.com:8080/api/v1/spa/vehicles/fce2ddfd-f7e0-456c-8ab6-a8b9a83c16f7/control/temperature",
"vin" : ""
}

[schmidtwmark]

It looks like this request is from an older version of the app -- can you make sure you're updated to the latest TestFlight version (2026.6.0) and try again, then send the full "export debug data" contents?

[Anghellos]

I tried now, same error

{
"accounts" : [
{
"brand" : "hyundai",
"http_logs" : {
"getVehicles" : {
"accountId":"[REDACTED]",
"duration" : 0.7704319953918457,
"method" : "GET",
"requestHeaders" : {
"Accept" : "application/json",
"Accept-Encoding" : "gzip",
"Authorization" : "Bearer [REDACTED]",
"Ccuccs2protocolsupport" : "0",
"Connection" : "Keep-Alive",
"Content-Type" : "application/json",
"Host" : "prd.eu-ccapi.hyundai.com:8080",
"Stamp" : "OhMsxvUXUDcIl7Xz51gytmTs/fXh7v5fOZ1k+mQgacA=",
"User-Agent" : "okhttp/3.14.9",
"ccsp-application-id" : "014d2225-8495-4735-812d-2616334fd15d",
"ccsp-device-id" : "80a771c2-8031-415f-9d27-566be4b1842e",
"ccsp-service-id" : "6d477c38-3ca4-4cf3-9557-2a1929a94654"
},
"requestType" : "fetchVehicles",
"responseBody" : {
"msgId" : "8983a070-709c-11f1-8085-dfa9481cbc93",
"resCode" : "0000",
"resMsg" : {
"vehicles" : [
{
"carShare" : false,
"ccuCCS2ProtocolSupport" : false,
"detailInfo" : {
"bodyType" : "0",
"inColor" : "NNB",
"outColor" : "XB9",
"prodCarmdlCd" : "AL",
"saleCarmdlCd" : "AL",
"saleCarmdlEnNm" : "IONIQ6"
},
"master" : true,
"nickname" : "IONIQ6",
"protocolType" : false,
"regDate" : "2026-04-01 22:12:07.511",
"tmuNum" : "-",
"type" : "EV",
"vehicleId" : "fce2ddfd-f7e0-456c-8ab6-a8b9a83c16f7",
"vehicleName" : "IONIQ6",
"vin" : "KMH**********1940",
"year" : "2023"
}
]
},
"retCode" : "S"
},
"responseHeaders" : {
"Connection" : "close",
"Content-Type" : "application/json; charset=utf-8",
"Date" : "Thu, 25 Jun 2026 13:48:24 GMT",
"Etag" : "W/"1f4-YVWIoHzWnfwKP+f660afXoC4x+8"",
"Transfer-Encoding" : "Identity",
"X-Powered-By" : "Express",
"X-Ratelimit-Limit" : "-1",
"X-Ratelimit-Remaining" : "0",
"X-Ratelimit-Reset" : "0"
},
"responseStatus" : 200,
"stackTrace" : "0 BetterBlue 0x000000010107c124 BetterBlue + 2031908\n1 BetterBlue 0x000000010107af64 BetterBlue + 2027364\n2 BetterBlue 0x000000010107a8cc BetterBlue + 2025676\n3 BetterBlue 0x000000010107a00c BetterBlue + 2023436\n4 BetterBlue 0x0000000101079469 BetterBlue + 2020457\n5 BetterBlue 0x00000001010a1011 BetterBlue + 2183185\n6 BetterBlue 0x0000000100ed42a5 BetterBlue + 295589\n7 BetterBlue 0x0000000100ed1399 BetterBlue + 283545\n8 BetterBlue 0x0000000100ec864d BetterBlue + 247373\n9 libswift_Concurrency.dylib 0x000000018a8a1385 70E4FD9F-9BAA-38D3-9127-4B5194AD41EB + 21381",
"timestamp" : "2026-06-25T13:48:24Z",
"url" : "https://prd.eu-ccapi.hyundai.com:8080/api/v1/spa/vehicles"
},
"mfaLogs" : [

    ],
    "vehicleStatuses" : [
      {
        "accountId":"[REDACTED]",
        "duration" : 0.2910130023956299,
        "method" : "GET",
        "requestHeaders" : {
          "Accept" : "application\/json",
          "Accept-Encoding" : "gzip",
          "Authorization" : "Bearer [REDACTED]",
          "Ccuccs2protocolsupport" : "0",
          "Connection" : "Keep-Alive",
          "Content-Type" : "application\/json",
          "Host" : "prd.eu-ccapi.hyundai.com:8080",
          "Stamp" : "1xWB5iJYhYP9emjBvIH4a0qacIBpJfVfS5WyNvdSrcA=",
          "User-Agent" : "okhttp\/3.14.9",
          "ccsp-application-id" : "014d2225-8495-4735-812d-2616334fd15d",
          "ccsp-device-id" : "80a771c2-8031-415f-9d27-566be4b1842e",
          "ccsp-service-id" : "6d477c38-3ca4-4cf3-9557-2a1929a94654"
        },
        "requestType" : "fetchVehicleStatus",
        "responseBody" : {
          "msgId" : "89be1160-709c-11f1-9a34-4ce092530caa",
          "resCode" : "0000",
          "resMsg" : {
            "drvDistance" : {
              "rangeByFuel" : {
                "evModeRange" : {
                  "unit" : true,
                  "value" : 333
                }
              },
              "type" : 2
            },
            "gpsDetail" : {
              "accuracy" : {
                "hdop" : false,
                "pdop" : false
              },
              "coord" : {
                "alt" : false,
                "lat" : "[REDACTED]",
                "lon" : "[REDACTED]",
                "type" : false
              },
              "head" : 95,
              "speed" : {
                "unit" : false,
                "value" : false
              },
              "time" : "20260625122335"
            }
          },
          "retCode" : "S"
        },
        "responseHeaders" : {
          "Connection" : "close",
          "Content-Type" : "application\/json; charset=utf-8",
          "Date" : "Thu, 25 Jun 2026 13:48:25 GMT",
          "Etag" : "W\/\"14f-fNtOI96pFT6EBuuU70e0FeL27P8\"",
          "Transfer-Encoding" : "Identity",
          "X-Powered-By" : "Express",
          "X-Ratelimit-Limit" : "-1",
          "X-Ratelimit-Remaining" : "0",
          "X-Ratelimit-Reset" : "0"
        },
        "responseStatus" : 200,
        "stackTrace" : "0   BetterBlue                          0x000000010107c124 BetterBlue + 2031908\n1   BetterBlue                          0x000000010107af64 BetterBlue + 2027364\n2   BetterBlue                          0x000000010107a8cc BetterBlue + 2025676\n3   BetterBlue                          0x000000010107a00c BetterBlue + 2023436\n4   BetterBlue                          0x0000000101079469 BetterBlue + 2020457\n5   BetterBlue                          0x00000001010a16e5 BetterBlue + 2184933\n6   BetterBlue                          0x0000000100ec864d BetterBlue + 247373\n7   BetterBlue                          0x0000000100ed2799 BetterBlue + 288665\n8   BetterBlue                          0x0000000100ec864d BetterBlue + 247373\n9   libswift_Concurrency.dylib          0x000000018a8a1385 70E4FD9F-9BAA-38D3-9127-4B5194AD41EB + 21381",
        "timestamp" : "2026-06-25T13:48:25Z",
        "url" : "https:\/\/prd.eu-ccapi.hyundai.com:8080\/api\/v1\/spa\/vehicles\/fce2ddfd-f7e0-456c-8ab6-a8b9a83c16f7\/location\/park",
        "vin":"KMH**********1940"
      }
    ]
  },
  "id" : "3DF69AD1-C322-4D18-AD7A-4AFF783D8703",
  "region" : "EU",
  "username":".com***@***",
  "vehicles" : [
    {
      "accountId":"[REDACTED]",
      "backgroundColorName" : "black",
      "battery12V" : 91,
      "chargePortTypeRaw" : "CCS2",
      "climatePresets" : [
        {
          "climateOptions" : {
            "climate" : true,
            "defrost" : false,
            "duration" : 10,
            "frontLeftSeat" : 0,
            "frontLeftVentilation" : false,
            "frontRightSeat" : 0,
            "frontRightVentilation" : false,
            "rearDefrost" : false,
            "rearLeftSeat" : 0,
            "rearLeftVentilation" : false,
            "rearRightSeat" : 0,
            "rearRightVentilation" : false,
            "steeringWheel" : 0,
            "temperature" : {
              "units" : "celsius",
              "value" : 21
            }
          },
          "iconName" : "sun.max",
          "id" : "C5602B5E-8E0A-4DEC-B3D2-461343ADBABB",
          "isSelected" : true,
          "name" : "Summer",
          "sortOrder" : 0,
          "vehicleId" : "D1CB1346-BD63-4458-8F77-1B098245D867"
        },
        {
          "climateOptions" : {
            "climate" : true,
            "defrost" : false,
            "duration" : 10,
            "frontLeftSeat" : 0,
            "frontLeftVentilation" : false,
            "frontRightSeat" : 0,
            "frontRightVentilation" : false,
            "rearDefrost" : false,
            "rearLeftSeat" : 0,
            "rearLeftVentilation" : false,
            "rearRightSeat" : 0,
            "rearRightVentilation" : false,
            "steeringWheel" : 1,
            "temperature" : {
              "units" : "celsius",
              "value" : 24
            }
          },
          "iconName" : "snowflake",
          "id" : "E06D7C4A-2CC2-4E60-AADE-E449E2D8268E",
          "isSelected" : false,
          "name" : "Winter",
          "sortOrder" : 1,
          "vehicleId" : "D1CB1346-BD63-4458-8F77-1B098245D867"
        }
      ],
      "climateStatus" : {
        "airControlOn" : false,
        "defrostOn" : false,
        "steeringWheelHeatingOn" : false,
        "temperature" : {
          "units" : "celsius",
          "value" : 15
        }
      },
      "customName" : "Ioniq 6",
      "debugLiveActivity" : false,
      "doorOpen" : {
        "backLeft" : false,
        "backRight" : false,
        "frontLeft" : false,
        "frontRight" : false
      },
      "enableSeatHeatControls" : false,
      "evStatus" : {
        "chargeSpeed" : 0,
        "charging" : false,
        "evRange" : {
          "percentage" : 68,
          "range" : {
            "length" : 333,
            "units" : "kilometers"
          }
        },
        "maybeChargeTimeSeconds" : 5400,
        "maybePlugType" : 0,
        "targetSocAC" : 80,
        "targetSocDC" : 100
      },
      "fuelTypeRaw" : "electric",
      "generation" : 2,
      "hoodOpen" : false,
      "id" : "D1CB1346-BD63-4458-8F77-1B098245D867",
      "isHidden" : false,
      "lastUpdated" : "2026-06-25T13:48:25Z",
      "location" : {
        "latitude":"[REDACTED]",
        "longitude":"[REDACTED]"
      },
      "lockStatus" : "locked",
      "marketOptions" : {
        "hyundaiEurope" : {
          "ccs2Supported" : false
        }
      },
      "model" : "IONIQ6",
      "odometer" : {
        "length" : 67664.8,
        "units" : "kilometers"
      },
      "regId":"[REDACTED]",
      "sortOrder" : 1,
      "syncDate" : "2026-06-25T10:24:02Z",
      "tirePressureWarning" : {
        "all" : false,
        "frontLeft" : false,
        "frontRight" : false,
        "rearLeft" : false,
        "rearRight" : false
      },
      "trunkOpen" : false,
      "vin":"KMH**********1940",
      "watchBackgroundColorName" : "charcoal"
    }
  ]
}

],
"appInfo" : {
"build" : "52",
"exportDate" : "2026-06-25T13:48:42Z",
"version" : "2026.6.0"
},
"appSettings" : {
"debugModeEnabled" : true,
"liveActivitiesEnabled" : true,
"notificationsEnabled" : true,
"preferredDistanceUnit" : "kilometers",
"preferredTemperatureUnit" : "celsius",
"widgetRefreshInterval" : 1
},
"currentError" : {
"accountId":"[REDACTED]",
"action" : "Start Climate Ioniq 6",
"apiError" : {
"apiName" : "HyundaiEurope",
"code" : 403,
"message" : "HTTP 403: forbidden",
"type" : "general"
},
"headline" : "Start Climate Ioniq 6 failed.",
"summary" : "Error: HTTP 403: forbidden"
}
}

[Anghellos]

Same error after the latest update today