[BUG] SHARPpy plot crashes

[Linuxuser1234]

when i click on the station and select Generate Profiles the graph crashes and outputs this error
`There was an exception:
Exception: No outlet found with the requested profile!

Well, this is embarrassing.
SHARPpy broke. This is probably due to an issue with one of the data source servers, but if it keeps happening, send the detailed information to the developers.

Detailed Information:
SHARPpy v1.4.0 Andover
Crash time: 2024-03-25 11:56:55.582421
Traceback (most recent call last):
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\datasources\data_source.py", line 365, in _getOutletWithProfile
outlet = use_outlets[outlet_num]
~~~~~~~~~~~^^^^^^^^^^^^
IndexError: list index out of range

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\runsharp\full_gui.py", line 608, in complete_name
self.skewApp(ntry=n_tries)
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\runsharp\full_gui.py", line 771, in skewApp
raise exc
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\sutils\async_threads.py", line 122, in run
ret_val = func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\runsharp\full_gui.py", line 835, in loadData
decoder, url = data_source.getDecoderAndURL(loc, run, outlet_num=ntry)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\datasources\data_source.py", line 436, in getDecoderAndURL
outlet = self._getOutletWithProfile(stn, cycle_dt, outlet_num=outlet_num)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\datasources\data_source.py", line 367, in _getOutletWithProfile
raise DataSourceError()
datasources.data_source.DataSourceError

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\runsharp\full_gui.py", line 136, in doCrasher
ret = func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\runsharp\full_gui.py", line 614, in complete_name
raise IOError(
OSError: No outlet found with the requested profile!`

[collin-volk]

I was having this issue as well. I think something in Anaconda updated which broke SHARPpy because installing everything without Anaconda works just fine. I'll look into it some more and see if I can't figure out the issue.

[collin-volk]

It doesn't appear that Anaconda is actually the problem, as I just did a fresh install on my PC without it and I am getting the same issue. For some reason it's running just fine on a different machine though so I don't know what the real issue is. More investigation is needed.

[collin-volk]

Looks like the issue is with numpy. Not sure exactly what changed yet, but in the meantime, version 1.22.3 appears to work just fine. I'm not super familiar with Anaconda, but I believe you can use the command conda install numpy=1.22.3 to install it.

[Linuxuser1234]

@collin-volk I downgraded to numpy 1.22.3 but when i run sharppy.exe in the anaconda prompy i get this error i didnt get this before i downgraded numpy
`
Traceback (most recent call last):
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connectionpool.py", line 793, in urlopen
response = self._make_request(
^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connectionpool.py", line 491, in _make_request
raise new_e
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connectionpool.py", line 467, in _make_request
self._validate_conn(conn)
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connectionpool.py", line 1099, in _validate_conn
conn.connect()
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connection.py", line 653, in connect
sock_and_verified = _ssl_wrap_socket_and_match_hostname(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connection.py", line 806, in ssl_wrap_socket_and_match_hostname
ssl_sock = ssl_wrap_socket(
^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\util\ssl.py", line 465, in ssl_wrap_socket
ssl_sock = ssl_wrap_socket_impl(sock, context, tls_in_tls, server_hostname)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\util\ssl.py", line 509, in _ssl_wrap_socket_impl
return ssl_context.wrap_socket(sock, server_hostname=server_hostname)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\ssl.py", line 517, in wrap_socket
return self.sslsocket_class._create(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\ssl.py", line 1104, in _create
self.do_handshake()
File "D:\Anaconda\envs\sharppy-env\Lib\ssl.py", line 1382, in do_handshake
self._sslobj.do_handshake()
ConnectionResetError: [WinError 10054] An existing connection was forcibly closed by the remote host

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\requests\adapters.py", line 486, in send
resp = conn.urlopen(
^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connectionpool.py", line 847, in urlopen
retries = retries.increment(
^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\util\retry.py", line 470, in increment
raise reraise(type(error), error, _stacktrace)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\util\util.py", line 38, in reraise
raise value.with_traceback(tb)
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connectionpool.py", line 793, in urlopen
response = self._make_request(
^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connectionpool.py", line 491, in _make_request
raise new_e
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connectionpool.py", line 467, in _make_request
self._validate_conn(conn)
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connectionpool.py", line 1099, in _validate_conn
conn.connect()
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connection.py", line 653, in connect
sock_and_verified = _ssl_wrap_socket_and_match_hostname(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\connection.py", line 806, in ssl_wrap_socket_and_match_hostname
ssl_sock = ssl_wrap_socket(
^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\util\ssl.py", line 465, in ssl_wrap_socket
ssl_sock = ssl_wrap_socket_impl(sock, context, tls_in_tls, server_hostname)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\urllib3\util\ssl.py", line 509, in _ssl_wrap_socket_impl
return ssl_context.wrap_socket(sock, server_hostname=server_hostname)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\ssl.py", line 517, in wrap_socket
return self.sslsocket_class._create(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\ssl.py", line 1104, in _create
self.do_handshake()
File "D:\Anaconda\envs\sharppy-env\Lib\ssl.py", line 1382, in do_handshake
self._sslobj.do_handshake()
urllib3.exceptions.ProtocolError: ('Connection aborted.', ConnectionResetError(10054, 'An existing connection was forcibly closed by the remote host', None, 10054, None))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "D:\Anaconda\envs\sharppy-env\Scripts\sharppy-script.py", line 10, in
sys.exit(main())
^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\runsharp\full_gui.py", line 1209, in main
latest = check_latest()
^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\sutils\ver_updates.py", line 43, in check_latest
data = get_latest_ver()
^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\sutils\ver_updates.py", line 17, in get_latest_ver
response = requests.get(url)
^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\requests\api.py", line 73, in get
return request("get", url, params=params, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\requests\api.py", line 59, in request
return session.request(method=method, url=url, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\requests\sessions.py", line 589, in request
resp = self.send(prep, **send_kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\requests\sessions.py", line 703, in send
r = adapter.send(request, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Anaconda\envs\sharppy-env\Lib\site-packages\requests\adapters.py", line 501, in send
raise ConnectionError(err, request=request)
requests.exceptions.ConnectionError: ('Connection aborted.', ConnectionResetError(10054, 'An existing connection was forcibly closed by the remote host', None, 10054, None))
`

[collin-volk]

Looks like the version of SHARPpy that gets downloaded from conda-forge is way behind where the repo is at right now, and part of what was causing an exception was code that was commented out specifically due to Windows bugs. I would try uninstalling SHARPpy, then reinstall it using the sources from git rather than doing conda install. Instructions for how to do that are in the readme. Prior to doing so, I would change the environment.yml so instead of numpy>=1.15 it has numpy=1.22.3 so it doesn't get the newest version of numpy again.

[cmw1229]

I am having similar issue to this post and #256 but nothing listed above or in that post has worked. Please see error below. Does anyone have a SHARPpy environment that is working they can share (for Windows/Anaconda)

`OOPS: PySide2.QtGui.QFont.init(): unsupported keyword 'bold'
There was an exception:
Exception: No outlet found with the requested profile!

Well, this is embarrassing.
SHARPpy broke. This is probably due to an issue with one of the data source servers, but if it keeps happening, send the detailed information to the developers.

Detailed Information:
SHARPpy v1.4.0 Andover
Crash time: 2024-07-09 11:39:26.255721
Traceback (most recent call last):
File "C:\Users\chrissy.rogers.tm.conda\envs\skewT\lib\site-packages\datasources\data_source.py", line 365, in _getOutletWithProfile
outlet = use_outlets[outlet_num]
IndexError: list index out of range

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\Users\chrissy.rogers.tm.conda\envs\skewT\lib\site-packages\runsharp\full_gui.py", line 608, in complete_name
self.skewApp(ntry=n_tries)
File "C:\Users\chrissy.rogers.tm.conda\envs\skewT\lib\site-packages\runsharp\full_gui.py", line 771, in skewApp
raise exc
File "C:\Users\chrissy.rogers.tm.conda\envs\skewT\lib\site-packages\sutils\async_threads.py", line 122, in run
ret_val = func(*args, **kwargs)
File "C:\Users\chrissy.rogers.tm.conda\envs\skewT\lib\site-packages\runsharp\full_gui.py", line 835, in loadData
decoder, url = data_source.getDecoderAndURL(loc, run, outlet_num=ntry)
File "C:\Users\chrissy.rogers.tm.conda\envs\skewT\lib\site-packages\datasources\data_source.py", line 436, in getDecoderAndURL
outlet = self._getOutletWithProfile(stn, cycle_dt, outlet_num=outlet_num)
File "C:\Users\chrissy.rogers.tm.conda\envs\skewT\lib\site-packages\datasources\data_source.py", line 367, in _getOutletWithProfile
raise DataSourceError()
datasources.data_source.DataSourceError

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\Users\chrissy.rogers.tm.conda\envs\skewT\lib\site-packages\runsharp\full_gui.py", line 136, in doCrasher
ret = func(*args, **kwargs)
File "C:\Users\chrissy.rogers.tm.conda\envs\skewT\lib\site-packages\runsharp\full_gui.py", line 615, in complete_name
"No outlet found with the requested profile!")
OSError: No outlet found with the requested profile!`