Could not update data -

[jordanbean1]

Version of the custom_component

0.0.1

Configuration

skydrop:
    client_key: !secret skydrop_client_key
    client_secret: !secret skydrop_client_secret

Describe the bug

After populating client_key, client_secret & grant code (when prompted), the log indicates that there was an error when trying to update data from the Skydrop API. I can see in the config/.storage/skydrop_store file that both an "access" & "refresh" token were retrieved, with a expiry that is still valid.

I tried configuring both with the Integrations page as well as the configuration.yaml, same issue.

Also, is there a "specific" redirect_uri that should be added to the Skydrop Application registration or will any redirect_uri work (such as "https://www.getpostman.com/oauth2/callback")?

Debug log

2020-05-04 22:28:56 WARNING (MainThread) [homeassistant.loader] You are using a custom integration for skydrop which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant.
2020-05-04 22:29:09 DEBUG (MainThread) [homeassistant.bootstrap] Setting up {'input_boolean', 'scene', 'neato', 'input_select', 'websocket_api', 'sun', 'switch', 'device_tracker', 'unifi', 'ring', 'zone', 'ssdp', 'script', 'persistent_notification', 'ffmpeg', 'default_config', 'mqtt', 'media_player', 'glances', 'roku', 'input_text', 'zeroconf', 'sensor', 'history', 'hacs', 'skydrop', 'input_datetime', 'input_number', 'webhook', 'map', 'device_automation', 'http', 'climate', 'alarm_control_panel', 'frontend', 'tesla', 'zwave', 'system_health', 'onboarding', 'discovery', 'light', 'conversation', 'updater', 'group', 'notify', 'water_heater', 'ipp', 'lovelace', 'mobile_app', 'api', 'pi_hole', 'binary_sensor', 'panel_custom', 'config', 'met'}
2020-05-04 22:29:11 INFO (MainThread) [homeassistant.setup] Setting up skydrop
2020-05-04 22:29:11 INFO (MainThread) [homeassistant.setup] Setup of domain skydrop took 0.0 seconds.
2020-05-04 22:29:15 INFO (MainThread) [custom_components.skydrop] skydrop 0.0.1 https://github.com/snicker/skydrop_hass/issues starting...
2
2020-05-04 22:29:51 DEBUG (MainThread) [homeassistant.core] Bus:Handling <Event hacs/repository[L]: id=1337, action=registration, repository=snicker/skydrop_hass, repository_id=None>
2020-05-04 22:30:23 ERROR (MainThread) [custom_components.skydrop] Could not update data - 
2020-05-04 22:30:23 DEBUG (MainThread) [homeassistant.core] Bus:Handling <Event component_loaded[L]: component=skydrop>
2020-05-04 22:30:23 INFO (MainThread) [homeassistant.components.switch] Setting up switch.skydrop
2020-05-04 22:30:23 DEBUG (MainThread) [homeassistant.bootstrap] Setting up {'camera', 'alexa', 'auth', 'person', 'hassio', 'automation', 'search'}
2020-05-04 22:30:23 DEBUG (SyncWorker_15) [custom_components.skydrop.switch] Added []
2020-05-04 22:30:23 INFO (MainThread) [homeassistant.setup] Setting up hassio
2020-05-04 22:30:23 INFO (MainThread) [custom_components.skydrop.switch] 0 Skydrop switch(es) added
20
2020-05-04 22:30:30 DEBUG (MainThread) [homeassistant.components.websocket_api.http.connection.1765045680] Sending {'id': 13, 'type': 'result', 'success': True, 'result': {'latitude': 30.181767792090575, 'longitude': -95.49165129661561, 'elevation': 50, 'unit_system': {'length': 'mi', 'mass': 'lb', 'pressure': 'psi', 'temperature': '°F', 'volume': 'gal'}, 'location_name': 'Home', 'time_zone': 'America/Chicago', 'components': {'binary_sensor.tesla', 'neato', 'sun', 'switch.wake_on_lan', 'device_tracker', 'unifi', 'script', 'automation', 'sensor.neato', 'default_config', 'mqtt', 'glances', 'vacuum.neato', 'logger', 'switch.neato', 'remote', 'device_tracker.tesla', 'http', 'frontend', 'scene.homeassistant', 'sensor.zwave', 'sensor.yr', 'light.ring', 'discovery', 'device_tracker.mobile_app', 'light', 'search', 'group', 'notify', 'recorder', 'camera.ring', 'water_heater.econet', 'api', 'pi_hole', 'panel_custom', 'notify.group', 'input_boolean', 'switch.template', 'climate.mqtt', 'switch', 'camera.neato', 'sensor.mqtt', 'tts', 'roku', 'switch.zwave', 'stt', 'wake_on_lan', 'history', 'webhook', 'device_automation', 'sensor.command_line', 'weather.met', 'weather', 'binary_sensor.mobile_app', 'alarm_control_panel.mqtt', 'sensor.template', 'binary_sensor.mqtt', 'sensor.mobile_app', 'hassio', 'light.zwave', 'updater', 'light.mqtt', 'logbook', 'person', 'fan', 'lock.zwave', 'scene', 'sensor.systemmonitor', 'sensor.tesla', 'persistent_notification', 'ffmpeg', 'media_player', 'auth', 'input_text', 'sensor', 'switch.skydrop', 'skydrop', 'vacuum', 'media_player.roku', 'map', 'alexa', 'binary_sensor.zwave', 'onboarding', 'sensor.ipp', 'sensor.hacs', 'cover', 'sensor.pi_hole', 'lock', 'ipp', 'switch.tesla', 'mobile_app', 'config', 'cloud', 'camera', 'input_select', 'lock.tesla', 'websocket_api', 'binary_sensor.ring', 'switch.ring', 'zone', 'ssdp', 'ring', 'system_log', 'binary_sensor.updater', 'zeroconf', 'hacs', 'input_datetime', 'climate.zwave', 'input_number', 'climate', 'alarm_control_panel', 'tesla', 'notify.mobile_app', 'climate.tesla', 'zwave', 'system_health', 'binary_sensor.cloud', 'conversation', 'water_heater', 'fan.zwave', 'homeassistant', 'lovelace', 'sensor.ring', 'stream', 'remote.roku', 'binary_sensor', 'cover.zwave', 'met', 'switch.mqtt'}, 'config_dir': '/config', 'whitelist_external_dirs': {'/config/www'}, 'version': '0.109.3', 'config_source': 'storage', 'safe_mode': False}}
2020-05-04 22:30:30 DEBUG (MainThread) [homeassistant.helpers.translation] Cache miss for en, state: binary_sensor.tesla, neato, sun, switch.wake_on_lan, device_tracker, unifi, script, automation, sensor.neato, default_config, mqtt, glances, vacuum.neato, logger, switch.neato, remote, device_tracker.tesla, http, frontend, scene.homeassistant, sensor.zwave, sensor.yr, light.ring, discovery, device_tracker.mobile_app, light, search, group, notify, recorder, camera.ring, water_heater.econet, api, pi_hole, panel_custom, notify.group, input_boolean, switch.template, climate.mqtt, switch, camera.neato, sensor.mqtt, tts, roku, switch.zwave, stt, wake_on_lan, history, webhook, device_automation, sensor.command_line, weather.met, weather, binary_sensor.mobile_app, alarm_control_panel.mqtt, sensor.template, binary_sensor.mqtt, sensor.mobile_app, hassio, light.zwave, updater, light.mqtt, logbook, person, fan, lock.zwave, scene, sensor.systemmonitor, sensor.tesla, persistent_notification, ffmpeg, media_player, auth, input_text, sensor, switch.skydrop, skydrop, vacuum, media_player.roku, map, alexa, binary_sensor.zwave, onboarding, sensor.ipp, sensor.hacs, cover, sensor.pi_hole, lock, ipp, switch.tesla, mobile_app, config, cloud, camera, input_select, lock.tesla, websocket_api, binary_sensor.ring, switch.ring, zone, ssdp, ring, system_log, binary_sensor.updater, zeroconf, hacs, input_datetime, climate.zwave, input_number, climate, alarm_control_panel, tesla, notify.mobile_app, climate.tesla, zwave, system_health, binary_sensor.cloud, conversation, water_heater, fan.zwave, homeassistant, lovelace, sensor.ring, stream, remote.roku, binary_sensor, cover.zwave, met, switch.mqtt
2020-05-04 22:30:35 WARNING (MainThread) [homeassistant.helpers.translation] skydrop: the '.translations' directory has been moved, the new name is 'translations', starting with Home Assistant 0.111 your translations will no longer load if you do not move/rename this 
2020-05-04 22:30:38 DEBUG (SyncWorker_10) [homeassistant.util.json] JSON file not found: /config/custom_components/skydrop/.translations/switch.en.json

[cappers278]

Yes I had the same issue.

[9kon]

Also have same issue.

[9kon]

I do get a acces token.
From the skydrop_store file i have

"
{
"data": {
"access": "37f40200f38b5a49267b91864f797305ad7bc16d",
"expires": 1592752009,
"refresh": "e753f9995324dbe5b594bd45337799f656f175fb"
},
"key": "skydrop_store",
"version": "0.0.1"
}
"
So it apears that it autorizies correctly, but i still get the error.

"
Log Details (ERROR)
Logger: custom_components.skydrop
Source: custom_components/skydrop/init.py:188
Integration: SkydropHASS (documentation)
First occurred: 7:18:33 PM (1 occurrences)
Last logged: 7:18:33 PM

Could not update data -
"

[cappers278]

@snicker Would you know why we get the "could not update data" error? Not urgent, but thought I'd ping you in case it's an easy remedy.

[9kon]

@snicker Just looking through the files i can see that it is calling methods that only exits in your skydroppy repo does both have to be installed?

[9kon]

Ahh I see that im correct import skydroppy is in there, can someone explain to me how to install skydroppy in hass.io so it can be used by the component.

[snicker]

Could you try deleting the skydrop_store file and re-authorizing your app?

HASS will automatically install the skydroppy dependency.

[cappers278]

That didn't work, with the logs showing..

Logger: custom_components.skydrop
Source: custom_components/skydrop/init.py:179
Integration: SkydropHASS (documentation)
First occurred: 8:07:33 AM (2 occurrences)
Last logged: 8:09:05 AM

Could not update data -

Thanks for your help, I appreciate that it's not really your responsibility to troubleshoot the masses! ;)

[9kon]

Thanks @snicker for trying to help, unfortuneatly deleting the skydrop_store file and getting a new token to re-enter, gives the same result. It correctly creates a new skydrop_store file. but still an empty error.

I never used pyton so, a bit lost.
I was trying to see if i could get some form of error message and changed the exception logger to
_except Exception as error: # pylint: disable=broad-except _LOGGER.error("error: {0}".format(error))

but that is also just blank, so it is very hard to know were it goes wrong.

I there a way to check if skydroppy and aiohttp has been corectly imported into hass.io , when i installed skydrop_hass from HACS?

[snicker]

please try reinstalling v1.0.3 from HACS and removing the skydrop store again.

[cappers278]

I don't get the error anymore, but it says 0 SkyDrop switches added in the logs.

[9kon]

Thanks a lot for update @snicker .
Unfortunately I’m seeing the same, I completely removed Skydrop including the store file and installed all from new in HACS, and then set up again. I get a new store file, and i no longer get the “Could not update data –“ error however no entities are added.
Please let me know if we can help debug in any way, and thanks again.

[snicker]

one thing to check: my application had been completely wiped from the API and I needed to re-register it. This might have been due to the extended downtime this past week. I am still having issues with one of my controllers not connecting so I haven't gone deeply troubleshooting yet.

…

On Jul 5, 2020, at 12:54 PM, 9kon ***@***.***> wrote:  Thanks a lot for update @snicker . Unfortunately I’m seeing the same, I completely removed Skydrop including the store file and installed all from new in HACS, and then set up again. I get a new store file, and i no longer get the “Could not update data –“ error however no entities are added. Please let me know if we can help debug in any way, and thanks again. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[9kon]

I did notice that mine was gone too when i went to set it up again, and thought that maybe i had deleted it by mistake. So unfortunately, that is not the reason for no entities.

[snicker]

Looks like this was an issue with the Skydrop API and was resolved last week. Closing.