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Cant find the Echo in adding devices #31

@apolition

Description

@apolition

Troubleshooting Checklist

  • I have 2FA enabled using an authenticator app (not SMS/email)
  • I have tried Disconnect → Reset → Restart in the app settings
  • I have verified the correct Amazon website/region is selected
  • I do not have another Alexa app installed on Homey
  • I am running the latest version of the Echo app

Description

I have done everything above but the echo's cant be found when i want to add them into my homey.
He doesnt find anything.

Echos are update, reset them, restarted the app in the homey, deleted the alexa app. nothing works. Logged in in the right region.

Image

Error Message


Echo Device Model

Echo Dot 5th generation

Amazon Region

amazon.nl

App Version

1.3.2

Diagnostic Report ID

0c18734b-28b6-40e4-8833-b7fb224b20f8

Additional Context

No response

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