[Customer Issue] Can't place an order - getting 500 error

[surivineela]

When I click Place Order I get an Internal Server Error. I've tried multiple times with different items. My cart has items in it but the order just won't go through.\n\nPlease fix this ASAP, I'm hungry!

[surivineela]

🤖 Grubify SRE Agent Bot

Classification: Bug — api-bug
Severity: High

Analysis:
The POST /api/orders endpoint returns HTTP 500 when placing an order. Code review of OrdersController.cs reveals a likely root cause:

The controller checks the API_VERSION environment variable — when set to v2, the ProcessPayment() method connects to an incorrect payment gateway URL (payment-gateway-staging.internal.com instead of payment-gateway-prod.grubify.com). This causes every payment to fail with "Connection to payment gateway timed out", resulting in a 500 response with error code PAYMENT_ERROR.

Probable root cause: The production container app is running with API_VERSION=v2, which has a misconfigured payment gateway URL in OrdersController.GetPaymentGatewayUrlV2() (line 68).

Next steps:

1. Verify the API_VERSION environment variable on the production container app ca-grubify-y77fulbysftzo.
2. If set to v2: either revert to v1 or fix the payment gateway URL in GetPaymentGatewayUrlV2() to point to payment-gateway-prod.grubify.com.
3. Consider externalizing the payment gateway URL to an app setting rather than hardcoding it.

✅ Status: Ready for investigation