Skip to content
This repository was archived by the owner on Jul 23, 2026. It is now read-only.
This repository was archived by the owner on Jul 23, 2026. It is now read-only.

data sync stuck on initial band pairing #203

Description

@ixje

What happened?

After dusting off and charging my whoop 4.0 I paired it through the app. It immediately showed a syncing status, but the number of packets never changed from 0. I don't know if there was data left on the device. After closing the app and re-opening it it shows last in sync 0 (which sometimes goes up to 1 second) looking fine so far.

Not sure if it's expected behaviour that it continuously tries to sync while connected to the app.

Image Image

After collecting some data I opened the app again. It syncs (as observed through the device events (More tab -> Device -> scroll down) but the sync packets always say 0.

Steps to reproduce

  1. open app, pair device , observe syncing status

Expected behaviour

upon initial pairing I expect syncing to work (showing packets flowing in) or syncing to finish when there is no data on the device

WHOOP device

WHOOP 4.0

WHOOP firmware

41.17.2.0

iOS version

18.7.2

iPhone model

11

Goose build

3182a4e

Diagnostic log


Metadata

Metadata

Assignees

No one assigned

    Labels

    bugSomething isn't working

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions