From 089a90c253306e0e666d36b30286e0171d0dc833 Mon Sep 17 00:00:00 2001
From: MaciekVoucherify <130568368+MaciekVoucherify@users.noreply.github.com>
Date: Tue, 19 May 2026 17:33:38 +0200
Subject: [PATCH] reward-redeemed
---
.../customer/reward-redemptions-completed.mdx | 2 +-
documentation/api-reference/customer/rewarded.mdx | 2 +-
.../api-reference/distribution-webhooks.mdx | 14 ++++++++++++--
3 files changed, 14 insertions(+), 4 deletions(-)
diff --git a/documentation/api-reference/customer/reward-redemptions-completed.mdx b/documentation/api-reference/customer/reward-redemptions-completed.mdx
index ff4b376ef..a3a293b3b 100644
--- a/documentation/api-reference/customer/reward-redemptions-completed.mdx
+++ b/documentation/api-reference/customer/reward-redemptions-completed.mdx
@@ -5,7 +5,7 @@ openapi: "/openapi-events/events-customer.json webhook EVENTS.CUSTOMER.REWARD_RE
keywords: ['reward', 'redemption', 'complete']
---
-The `EVENTS.CUSTOMER.REWARD_REDEMPTIONS.COMPLETED` event indicates that redemption of a reward has been completed.
+The `EVENTS.CUSTOMER.REWARD_REDEMPTIONS.COMPLETED` event indicates that a customer completed a reward redemption.
If this event is sent as a notification in a Loyalty campaign, it is also sent with the `publication` object.
diff --git a/documentation/api-reference/customer/rewarded.mdx b/documentation/api-reference/customer/rewarded.mdx
index 7fa3d2ee7..16527ef00 100644
--- a/documentation/api-reference/customer/rewarded.mdx
+++ b/documentation/api-reference/customer/rewarded.mdx
@@ -7,6 +7,6 @@ keywords: ['customer', 'reward']
The `EVENTS.CUSTOMER.REWARDED` event indicates that a customer received a reward in exchange for points in a loyalty campaign. The action is usually a manual process started by the customer.
-This event is used in a webhook configured in Distributions in Voucherify dashboard.
+This event is used by the **Reward redeemed** trigger in Distributions in the Voucherify dashboard.
This page documents only the event. If you need more details about the webhook payload data that includes this event, go to [Introduction to webhooks](/api-reference/introduction-to-webhooks "Introduction to webhooks v2024-01-01") page.
\ No newline at end of file
diff --git a/documentation/api-reference/distribution-webhooks.mdx b/documentation/api-reference/distribution-webhooks.mdx
index 1f4c8411a..dc5f7f314 100644
--- a/documentation/api-reference/distribution-webhooks.mdx
+++ b/documentation/api-reference/distribution-webhooks.mdx
@@ -119,6 +119,12 @@ To re-enable a paused webhook:
2. Click the distribution that has been paused.
3. Click the set live icon in the upper right corner.
+
+The **Reward redeemed** trigger supports the `customer.rewarded` webhook event payload.
+
+The event is triggered after a customer redeems a loyalty reward. The payload may include digital rewards, material rewards, voucher rewards, and redemption details.
+
+
## Webhooks available in Distributions
These webhooks are triggered by the events which cause distribution.
@@ -148,7 +154,7 @@ The table below shows which distributions support webhooks:
| Voucher | Loyalty pending points canceled | ❌ | ❌ | ✅ |
| Voucher | Voucher redeemed | ❌ | ❌ | ✅ |
| Voucher | Voucher redemption rolled back | ❌ | ❌ | ✅ |
-| Customer rewards | Reward redemption | ❌ | ❌ | ✅ |
+| Customer rewards | Reward redeemed | ❌ | ❌ | ✅ |
| Manual messages | One or bulk messages | ✅ | ✅ | ❌ |
| Publishing codes | Successfully published | ❌ | ❌ | ✅ |
| Custom events | Custom event | ✅ | ✅ | ✅ |
@@ -197,7 +203,9 @@ The table below shows which distributions support webhooks:
* [Voucher redemption rolled back](/api-reference/customer/redemption-rollback-succeeded "Voucher redemption rolled back event documentation")
* Customer rewards:
- * [Reward redeemed](/api-reference/customer/rewarded "Customer rewarded documentation")
+ * [Reward redeemed](/api-reference/customer/reward-redemptions-completed)
+
+The **Reward redeemed** trigger supports the `customer.rewarded` webhook event payload.
* Loyalty tier related activities:
@@ -228,6 +236,8 @@ The following campaigns can also trigger webhook send outs as a distribution:
### Distribution webhook payload
+Distribution webhooks use the payload structure of the event that triggered the distribution.
+
The list shows a general structure of a webhook payload set in Distributions. Indented bullet points mean that an object contains further properties or objects.