Summary
Setup never reaches the PIN step on a Hisense VIDAA TV. The MQTT login itself is refused with CONNACK 5, and all
four credential schemes are tried and rejected. At the same time the TV displays an on-screen message saying the app is no longer compatible and must be updated.
The official VIDAA mobile app controls this TV without any problem.
Environment
|
|
| ha_vidaatv |
2.3.1 |
| pyvidaa |
2.3.0 |
| Home Assistant |
2026.7.2 (Docker, network_mode: host) |
| TV firmware |
v0007.09.09h.p0930 (latest available, no pending update) |
detect_protocol() |
3290 |
| Certificates |
RemoteNOW client cert/key at /config/certs/vidaa_client.{pem,key} |
| Auth mode tried |
auto, and the automatic fallback through all methods |
TV clock — correct and matching. Host and container are both Europe/Rome
Happy to help
The official VIDAA app pairs and controls this TV normally, so the working exchange is observable. I can capture the app's traffic against the TV, or run any patched build or instrumented script you want against it, and report back.
Summary
Setup never reaches the PIN step on a Hisense VIDAA TV. The MQTT login itself is refused with CONNACK 5, and all
four credential schemes are tried and rejected. At the same time the TV displays an on-screen message saying the app is no longer compatible and must be updated.
The official VIDAA mobile app controls this TV without any problem.
Environment
network_mode: host)v0007.09.09h.p0930(latest available, no pending update)detect_protocol()/config/certs/vidaa_client.{pem,key}TV clock — correct and matching. Host and container are both
Europe/RomeHappy to help
The official VIDAA app pairs and controls this TV normally, so the working exchange is observable. I can capture the app's traffic against the TV, or run any patched build or instrumented script you want against it, and report back.