Describe the bug
After successful authentication via WorkOS, the user is not able to complete profile setup. Instead of proceeding to the profile setup flow, the application shows an error message:
“Something went wrong. Couldn’t sign in. If you are not sure what happened, please contact your organization admin.”
This blocks the user from accessing the application after login.
Steps to reproduce
- Go to the application login page
- Click on Sign in with WorkOS / SSO
- Complete authentication successfully
- Observe redirect after authentication
- See error instead of profile setup
Expected behavior
After successful authentication via WorkOS, the user should be redirected to the profile setup page (if first-time user) or the dashboard (if already onboarded), without any errors.
Actual behavior
User sees an error screen:
“Something went wrong. Couldn’t sign in…”
and cannot proceed further.
Environment
- Browser/OS: Chrome on Ubuntu/Linux
- Version: Chrome 146.x
Describe the bug
After successful authentication via WorkOS, the user is not able to complete profile setup. Instead of proceeding to the profile setup flow, the application shows an error message:
This blocks the user from accessing the application after login.
Steps to reproduce
Expected behavior
After successful authentication via WorkOS, the user should be redirected to the profile setup page (if first-time user) or the dashboard (if already onboarded), without any errors.
Actual behavior
User sees an error screen:
and cannot proceed further.
Environment