Yu Hong | Ex-Big 4 Manager | Digital sellers and Freelancer | 10+ years experience in operation optimization
Turning messy business problems into clear actionable decisions. Bridging enterprise-grade rigorous logic (Ex-KPMG/PwC) with practical SME operational execution.
- E-Commerce Operations: Global Supply Chain & Inventory Optimization (Shopify, Multi-location CN/EU/AU/US).
- Financial & Process Control: Job costing, cash flow stabilization, and cross-border vendor management.
- Asynchronous Workflow: GMT+8 operations providing zero-friction collaboration for remote employers.
I actively maintain Theseus Workshop, an open-source business decision toolbox designed for commercial estimating, real-time project cash flow, and resource utilization.
- Explore my repositories below for production-ready assets like construction PM control workbooks and labor cost dashboards.
Most of our operational exhaustion doesn't come from massive, company-ending crises.
It comes from the friction of countless, fragmented decisions: “Where is this data?” “Who is handling that task?” “Why does this process keep breaking?”
These tiny, recurring dilemmas slowly drain our energy, cause us to lose focus, and make everyday work feel like a constant grind.
For years, working in business analysis and operations, I was trapped in this same cycle. When faced with these frictions, the instinctive reaction was often to ask: "What new software should we buy?"
But I eventually realized that adding more SaaS platforms rarely fixed the core issue. What we actually needed wasn't more software.
We needed clearer visibility, consistent logic, and a way to turn chaotic judgment calls into repeatable workflows.
Instead of building heavy enterprise software, I started designing lightweight decision-support systems to solve these exact problems—mostly using tools we already have, like Excel and Google Sheets.
These are the same systems and frameworks I’ve relied on to untangle messy operational bottlenecks in my own work. I'm sharing them here because I know how frustrating that loss of focus can be, and I hope these tools can help you bypass the trial-and-error I had to go through.
I don't build generic dashboards, ERPs, or complex SaaS apps. I build:
- Decision systems that give you immediate clarity.
- Operational frameworks that organize fragmented information.
- Repeatable workflows that reduce manual coordination.
Excel and Google Sheets remain the fastest way to transform existing business knowledge into these systems—without introducing new platforms or steep adoption costs.
Every tool I share is built on a simple decision architecture. When evaluating an operational challenge, I've learned to stop looking at the "features" and start looking at these five dimensions:
| Dimension | The Core Question We Need to Answer |
|---|---|
| Visibility | Can we clearly see what is actually happening right now? |
| Consistency | Can this process be repeated reliably without breaking? |
| Accountability | Is ownership clearly defined without endless meetings? |
| Capacity | Are our resources (time, money, effort) allocated logically? |
| Decision Support | Do we have the right information in front of us to make a call? |
Rather than starting with a blank page, these tools give you a structured starting point.
The workflow is simple: Observe Recurring Friction → Analyze Root Causes → Apply Business Logic → Implement a Lightweight System.
I typically organize these solutions around specific business domains where friction is highest:
💰 Profitability | 📦 Inventory | 📈 Marketing | ⚙️ Operations | 📋 Compliance | 🏗️ Engineering
If you're currently wrestling with a specific operational bottleneck, you might find a shortcut here:
→ Explore the Business Decision Toolbox
The tools are organized practically:
Your Business Problem → Typical Symptoms → The Decision Question → The Available Solution.
If you've actually used one of my tools, integrated it into your work, and found it genuinely useful, you're welcome to become an affiliate.
I designed this program for people who naturally share resources they believe in—not for mass promotion.
As an affiliate, you receive:
- 40% commission on every successful referral.
- A referral link with an optional personal discount (around 10%) for your audience, making it easier for them to try the tool.
- A long-term partnership as the catalog grows.
There are no quotas. Just use the tools first, and recommend them if they genuinely solve a problem you recognize.
A Final Thought: Most operational problems are not software problems. They are problem-definition problems. I hope these tools help you structure the noise, make better decisions, and get your focus back.