Customer Review Analyzer

A Python tool that uses AI (Sentence Transformers & K-Means) to cluster customer reviews into topics and analyze their sentiment.

Features

• Text Embeddings: Converts reviews into vector embeddings using all-MiniLM-L6-v2.
• Clustering: Groups similar reviews using K-Means clustering.
• Sentiment Analysis: Detects sentiment using a pre-trained DistilBERT pipeline.
• Interactive Dashboard: Streamlit-based Web UI for easy analysis.

Setup

1. Install Dependencies:

   python -m venv venv
   .\venv/Scripts/Activate
   pip install -r requirements.txt

2. Run Web UI (Recommended):

   streamlit run src/gui.py

3. Run CLI Mode (Alternative):

   • Generate Data: python src/generate_data.py
   • Run Analyzer: python src/app.py

Output

Check the output/ folder for:

• analysis_report.txt
• cluster_plot.png
• sentiment_dist.png