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Software Engineering · AI · Cloud · Product Development |
Classifies incoming tickets, evaluates escalation risk, retrieves relevant support documentation, and generates grounded AI responses or routes high-risk cases to a human.
Ranks merchants by situational relevance, demand, and proximity, then generates structured, time-limited offers with authentication and redemption flows.
Case studies, resume access, and engineering work spanning software, AI, and cloud projects.
| Education | Current focus |
|---|---|
| Livingstone College B.S. Computer Information Sciences Expected December 2029 · GPA: 4.0/4.0 |
Software Engineering Applied AI Cloud Systems Product Engineering |
Open to Software Engineering, AI, Cloud, and related opportunities.



