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Privacy Policy for Motion

Last updated: August 1, 2026

This Privacy Policy explains how Motion (“we”, “us”, or “our”) collects, uses, shares, and protects your information when you use the Motion mobile application on Android and iOS (the “App”).

By using the App, you agree to the practices described in this Policy. If you do not agree, please do not use the App.


1. Who we are

Motion is an automotive marketplace app that connects customers with spare-parts sellers, workshop service providers, and delivery agents.

  • App name: Motion
  • Developer / publisher: Qeema

Please replace the placeholders above with your official contact details before publishing this Policy.


2. Information we collect

Depending on how you use the App, we may collect the following categories of information:

2.1 Account and profile information

  • Phone number (used for registration, login, and OTP verification)
  • Name
  • Email address (if you provide one)
  • Profile photo / avatar
  • Role (customer, seller, service provider, or related account type)
  • Business or store details related to sellers and providers (such as address, offers, or services)

2.2 Location information

  • Approximate or precise location when you allow location permission
  • Addresses or map points you select (for example, profile location or delivery/pickup locations)

Location is used to provide map features, show relevant results, and support delivery and service flows.

2.3 Communications and content

  • In-app chat messages and related metadata
  • Images you send in chat (when you choose to attach media)
  • Ratings and reviews you submit
  • Support or contact requests you send through the App

2.4 Device and technical information

  • Device type, operating system, and app version
  • Push notification / device token (for example, Firebase Cloud Messaging token)
  • Network connectivity status
  • Basic diagnostics needed to operate and improve the App

2.5 Usage information

  • Features you use (such as spare-parts search, workshop browsing, delivery requests, notifications)
  • Preferences such as language (Arabic / English)

We do not knowingly collect payment card details inside the App unless a future feature explicitly requires it and is disclosed to you.


3. How we use your information

We use your information to:

  • Create and manage your account
  • Authenticate you (including OTP login and session management)
  • Provide core App features (search, listings, profiles, chat, delivery requests, ratings)
  • Show maps, routes, and place-related information
  • Send transactional and service notifications (for example, messages, inquiries, and account alerts)
  • Personalize content such as language and relevant results
  • Improve performance, reliability, and user experience
  • Detect, prevent, and address fraud, abuse, or security issues
  • Comply with legal obligations and enforce our terms

4. Legal bases (where applicable)

Where required by applicable law, we process personal data based on:

  • Contract: to provide the App services you request
  • Consent: for optional permissions such as precise location, notifications, or media access
  • Legitimate interests: to secure, maintain, and improve the App
  • Legal obligation: when we must retain or disclose information by law

You may withdraw consent for optional permissions at any time through your device settings. Withdrawal may limit some App features.


5. Permissions the App may request

Depending on your device and features you use, Motion may ask for:

  • Internet / network access — to communicate with our servers
  • Location — to set addresses, show maps, and support location-based features
  • Notifications — to deliver push alerts
  • Photos / media / storage — to send or save images in chat and update your profile photo
  • Camera (if enabled on your build) — to capture photos for profile or chat

You can deny or revoke permissions in your device settings. Some features may not work without the related permission.


6. How we share information

We may share information with:

  • Other users, as needed for the marketplace experience (for example, your public profile details, offers, ratings, chat messages you send, and contact-related information you choose to share)
  • Service providers that help us operate the App, such as:
    • Hosting and backend services
    • Firebase (authentication-related messaging, push notifications, analytics/crash tooling if enabled)
    • Google Maps / Places / Directions services for maps and location features
  • Legal authorities when required by law, court order, or to protect rights, safety, and security
  • Business transfers, if we are involved in a merger, acquisition, or asset sale (your information may be transferred as part of that transaction)

We do not sell your personal information.


7. International transfers

Your information may be processed on servers or by providers located outside your country of residence. When we do so, we take reasonable steps intended to protect your information in accordance with this Policy and applicable law.


8. Data retention

We retain personal information only as long as needed to:

  • Provide the App and maintain your account
  • Meet operational, security, and legal requirements
  • Resolve disputes and enforce agreements

If you delete your account (where available in the App), we will delete or anonymize personal data associated with your account within a reasonable period, except where we must retain certain information for legal, security, or accounting purposes.


9. Security

We use reasonable technical and organizational measures to protect your information, including secure transmission and access controls for account tokens and sensitive credentials.

However, no method of electronic storage or transmission is 100% secure. You are responsible for keeping your device and login credentials safe.


10. Your choices and rights

Subject to applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your account or certain data
  • Withdraw consent for optional processing
  • Object to or restrict certain processing
  • Lodge a complaint with a data protection authority

You can typically:

  • Update profile details in the App
  • Manage language and notification preferences
  • Control location, camera, photos, and notification permissions in device settings
  • Contact us to request account deletion or data assistance

To exercise your rights, email us at [YOUR SUPPORT EMAIL].


11. Children’s privacy

Motion is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.


12. Third-party services and links

The App may contain links or integrations with third-party services (for example, maps, messaging infrastructure, or store listings). Those services have their own privacy policies. We are not responsible for the privacy practices of third parties.

Notable third parties that may process data in connection with the App include:

  • Google (Maps / Places / related APIs)
  • Firebase / Google services used for push notifications and app infrastructure

Please review their policies for more information.


13. Data used for store compliance (summary)

For Google Play and App Store reviewers, Motion may process:

  • Account identifiers (phone, name, email, user ID)
  • Location data (with permission)
  • Photos / media (user-provided)
  • Device identifiers used for push notifications
  • App activity related to marketplace features
  • Diagnostics needed to operate the service

Primary purposes: app functionality, account management, communications, customer support, and security.


14. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the App after an update means you accept the revised Policy, except where additional consent is required by law.


15. Contact us

If you have questions about this Privacy Policy or your personal information, contact:


16. Region note

Motion is designed for users in markets such as Kuwait and nearby regions. Local consumer and privacy laws may provide additional rights. Nothing in this Policy limits rights that cannot be waived under applicable law.

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