This repository provides instructions for installing Ekahau Pro on Windows 11. Users often encounter setup failures when installing this network survey software. These notes help you navigate common error messages, system dependencies, and configuration requirements to ensure a functional installation. Follow these steps to resolve your setup issues and start your site survey projects.
Before you begin the installation, verify your computer meets these standards:
- Operating System: Windows 11 (64-bit).
- Processor: Intel Core i5 or better, 2.0 GHz or higher.
- Memory: 8 GB RAM minimum; 16 GB recommended.
- Storage: 5 GB free disk space.
- Display: 1920x1080 resolution.
- Permissions: You must possess administrator rights on the local machine to install drivers and network components.
To start your installation, visit the primary source provided below. This link directs you to the official release page where you can obtain the latest installer package.
Click here to visit the download page
Follow this process to install the software correctly on your system.
- Clean Previous Files: If you attempted an installation that failed, remove any partial folders in your "Program Files" directory. Restart your computer before you attempt a fresh install.
- Download the Installer: Access the link above and save the executable (.exe) file to your computer.
- Run as Administrator: Right-click the downloaded file. Select the "Run as administrator" option. This grants the installer the necessary permissions to modify registry keys and system drivers.
- Follow Prompts: Proceed through the setup wizard. Accept the license agreement.
- Drivers: The installer prompts you to install Wi-Fi adapter drivers. Select "Install" for all driver requests. This step is mandatory for the software to detect your network hardware.
- Finalize: Once the progress bar reaches the end, click "Finish" and restart your computer to apply all changes.
If you encounter errors during installation, review the solutions in this section.
This usually occurs due to existing network security software. Temporarily disable your antivirus or firewall during the installation. Some security suites block the installation of custom network drivers required by Ekahau Pro. Re-enable your security software immediately after the installation finishes.
Ekahau Pro requires specific versions of the .NET framework to function. If you see a warning about missing components, go to the official Microsoft website and download the latest version of the .NET Desktop Runtime. You must install this before you run the Ekahau installer.
The application relies on specific drivers to communicate with your wireless card. If the software does not see your adapter, open your Windows Device Manager. Find your Wi-Fi adapter under "Network adapters." Right-click the adapter and select "Update driver." If that fails, uninstall the driver, restart your computer, and reinstall it from the manufacturer's website.
The software installs files into these standard directories:
- Executable file: C:\Program Files\Ekahau\Ekahau Pro\
- Project data: C:\Users[YourUsername]\Documents\Ekahau\
- Log files: C:\Users[YourUsername]\AppData\Local\Ekahau\
If you need to clear your settings to fix a recurring bug, delete the contents of the AppData folder listed above. The application recreates these folders with default settings upon the next launch.
Windows 11 includes strict security features that impact network tools. Make sure you add an exception for the Ekahau Pro executable in the Windows Defender Firewall. Follow these steps:
- Open the "Windows Security" app.
- Go to "Firewall & network protection."
- Click "Allow an app through firewall."
- Select "Change settings."
- Click "Allow another app" and browse to your installation path.
- Select the Ekahau Pro executable.
- Save your changes.
If your installation still fails after you follow this guide, check your system logs. Access the Event Viewer in Windows and filter by "Application" errors at the time of the failed installation. Share these log entries if you need help from the technical support team.
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