🏥 Swasthya Queue

AI-Powered Teleconsultation, Triage & Emergency Referral Platform

Designed for Rural Primary Health Centres (PHCs) to streamline patient prioritization, teleconsultation workflows, and emergency referrals.

🌐 Live Demo: https://swasthya-queue.netlify.app/

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📖 Overview

Swasthya Queue is an intelligent healthcare workflow platform built to address challenges faced by rural healthcare centres, including patient overcrowding, delayed triage, limited specialist availability, and inefficient referral systems.

The platform combines:

• Smart patient triage
• Dynamic queue management
• Teleconsultation support
• Emergency referral workflows
• Multi-channel accessibility
• Offline-first operations

to help healthcare providers deliver faster and more efficient care.

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📑 Table of Contents

• Overview
• Problem Statement
• Key Features
• System Architecture
• Access Channels
• Triage Priority Model
• Doctor Dashboard Credentials
• Technology Stack
• Getting Started
• Browser Support
• Project Structure
• Roadmap
• Contributing
• License

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🎯 Problem Statement

Rural Primary Health Centres often struggle with:

• High patient volumes
• Delayed identification of critical cases
• Manual queue management
• Connectivity limitations
• Inefficient emergency referral coordination

These challenges can result in delayed treatment for patients who require urgent medical attention.

Swasthya Queue introduces a structured triage and referral ecosystem to improve operational efficiency and patient outcomes.

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✨ Key Features

Smart Triage Engine

• START-inspired triage algorithm
• Dynamic patient prioritization
• Real-time queue reordering
• Age-sensitive risk scoring
• Automated severity classification

Multi-Channel Patient Registration

• 🌐 Web Portal
• 📟 USSD (*599#)
• 💬 WhatsApp
• 📱 SMS

Doctor Dashboard

• Secure clinician login
• Live patient queue
• AI-generated patient summaries
• Teleconsultation workflow
• Patient messaging
• Referral escalation

Emergency Command Center

• Hospital matching
• Bed availability tracking
• Ambulance dispatch workflow
• Referral management
• Real-time status monitoring

Offline-First Operations

• Local data persistence
• Connectivity monitoring
• Automatic synchronization
• Recovery after network interruption

Multi-Language Accessibility

• English
• Hindi
• Tamil
• Telugu
• Kannada

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🏗️ System Architecture

Patient Registration
        │
        ▼
  Triage Engine
        │
        ▼
 Priority Queue
        │
        ▼
 Doctor Dashboard
        │
        ▼
 Referral Command Center
        │
        ▼
Hospital & Ambulance Network

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🚑 Access Channels

Channel	Connectivity Requirement	Target Users
Web Portal	Internet Available	Clinics & Health Workers
USSD (*599#)	No Internet Required	Rural Communities
WhatsApp	Smartphone Users	Remote Patients
SMS	Basic Phones	Low-Connectivity Areas

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🚨 Triage Priority Model

Priority	Category	Action
🔴 RED	Critical	Immediate Attention
🟠 ORANGE	Moderate	Priority Consultation
🟢 GREEN	Routine	Standard Queue

Scoring Framework

Clinical Factor	Score
Chest Pain	+4
Breathlessness	+4
Seizure	+4
High Fever	+2
Severe Headache	+2
Injury	+2
Vomiting	+1
Abdominal Pain	+1
Common Cold	+1
Patient Severity Rating	+1 to +5
Age Risk Multiplier	×1.5

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👨‍⚕️ Doctor Dashboard Credentials

Field	Value
Username	doctor
Password	doctor123

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🛠️ Technology Stack

Frontend

• HTML5
• CSS3
• JavaScript (ES6)

Mapping & Geospatial Services

• Leaflet.js
• OpenStreetMap

Communication Channels

• USSD Workflow Simulation
• SMS Workflow Simulation
• WhatsApp Workflow Simulation

Localization

• Google Translate Widget

Typography

• Inter
• Outfit

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🚀 Getting Started

Clone Repository

git clone https://github.com/Sricharan-S12/Swasthya_Queue.git
cd Swasthya_Queue

Run Locally

macOS

open "Swasthya-queue (genaiproject).html"

Windows

start "" "Swasthya-queue (genaiproject).html"

Linux

xdg-open "Swasthya-queue (genaiproject).html"

No installation or build process is required.

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🌍 Browser Support

Browser	Supported
Chrome	✅
Edge	✅
Firefox	✅
Safari	✅

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📁 Project Structure

Swasthya_Queue/
├── README.md
└── Swasthya-queue (genaiproject).html

Planned Modules (Future Scope)

The following modules are part of the intended project architecture and may be added in future development:

• Patient Registration Module
• Doctor Dashboard
• Referral Command Center
• Teleconsultation Module
• USSD Interface
• SMS Interface
• Offline Sync Layer

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🛣️ Roadmap

Healthcare Integrations

• eSanjeevani Integration
• ABHA ID Lookup
• NIC eReferral Integration
• State Ambulance APIs

Platform Enhancements

• Progressive Web App Support
• Push Notifications
• Analytics Dashboard
• PHC Administration Console

Intelligence Layer

• Predictive Queue Analytics
• AI Clinical Decision Support
• Referral Optimization Engine

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🤝 Contributing

Contributions are welcome.

Workflow

git checkout -b feature/your-feature
git commit -m "feat: add feature"
git push origin feature/your-feature

Then create a Pull Request.

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📄 License

This project is intended for educational, research, and healthcare innovation purposes.

For commercial deployment, please contact the project maintainers.

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Bridging the Last Mile of Rural Healthcare Access

Empowering healthcare providers through intelligent triage, teleconsultation, and emergency referral workflows.