A Flask-based web app that analyzes customer call transcripts using the Groq API. It generates a short summary, detects sentiment (Positive, Negative, Neutral), and saves all results to a CSV file.
A simple Flask web application that analyzes customer call transcripts using the Groq API.
The app generates a short summary, detects sentiment (Positive / Negative / Neutral), and saves all results to a CSV file for tracking.
- Paste any customer call transcript into the web interface
- Get a 2–3 sentence summary of the conversation
- Automatic sentiment detection (Positive / Negative / Neutral)
- Results are saved into
call_analysis.csv - User-friendly web UI built with Flask
- Python 3
- Flask (web server & UI)
- Groq API (AI summarization & sentiment analysis)
- CSV (local storage of results)