Solutions Engineer | Sydney, Australia
Bridging technical depth with business impact. I specialise in product analytics, digital adoption, and enterprise SaaS — translating complex technical architectures into business outcomes and building proof-of-concepts that accelerate sales cycles.
Solutions Engineer at Pendo.io, working across enterprise and commercial accounts to scope, architect, and deliver technical solutions that drive revenue.
I operate at the intersection of product, engineering, and go-to-market — owning the technical win in the sales process from discovery through to post-sale handoff.
| Area | Description |
|---|---|
| Technical Discovery | Lead deep-dive sessions with C-level and engineering stakeholders to map requirements, integrations, and success criteria |
| Solution Architecture | Design enterprise-grade solutions addressing scalability, security, compliance, and third-party integration |
| POC & Demo Engineering | Build custom proofs-of-concept and live demos using real customer data to prove business value |
| Technical Enablement | Author integration guides, API documentation, and training materials for customers and internal teams |
| Cross-functional Leadership | Bridge sales, product, and engineering to ensure successful technical wins and seamless onboarding |
Languages & Web: JavaScript, TypeScript, HTML, CSS
Platforms & Analytics: Pendo, Segment, Google Analytics
Infrastructure & DevOps: REST APIs, Webhooks, SSO (SAML/OIDC), Git
CRM & GTM: Salesforce, Gong, Confluence, Jira
- Enterprise software architecture and integration patterns
- Solutions Engineering best practices and methodology
- Product-led growth and adoption strategies
- Developer experience and API design
- AI/ML applications in analytics and SaaS
- American sports (NFL, NBA, MLB)
- Music — piano and saxophone
Email: hello@caleb-love.com | LinkedIn: linkedin.com/in/caleb-love | Web: caleb-love.com