airfocusUnversalAdapterSetup.docx
The ConnectALL airfocus Universal Adapter is developed as an extension to the universal adapter capability of ConnectALL. This adapter will allow the user to use airfocus with ConnectALL. Current capabilities and limitations will be defined below.
Please refer to the ConnectALL Tech Docs for more information.
If you are an existing SaaS customer, please contact Broadcom Support to enable the adapter in your environment. If you are using ConnectALL On-Premise, you may download and install this adapter in your environment. If you are not yet a customer, please reach out to learn more.
This Universal Adapter currently supports the following entities:
- Unidirectional FROM airfocus to another application
Note: This Universal Adapter is provided as-is. It is tested and validated using the entities and configurations as defined. Any additional customizations are not supported and should be made at your own discretion.
- Connection Name: Name of Application
- Application Type: Airfocus
- URL: value to access airfocus (ie: https://broadcom.airfocus.com)
- User Name: login user account
- Password: Leave Blank
- Application Category: Pick from dropdown list
- Time Zone: Leave Blank
- Select Group: Set if neccessary
- Auth Option: Header
- Authenication Type: ApiKey
- Api Key: Authorization
- Api Value: Bearer
Flow Filters are not used for this adapter.
airfocus Items (Epics, etc) that are created or updated will be sent through the Universal Adapter to a receiving application containing the set fields valued.
Available Workspaces are limited to what is setup by the MetaData values. Available fields are limited to what is setup by the Fields values. See attached document for using the Status field and it's setup.