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feat(admin): public-ticket guest policy fields in settings page #34

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feat(admin): public-ticket guest policy fields in settings page #34

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18 changes: 18 additions & 0 deletions includes/Admin/class-admin-settings.php
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Original file line number Diff line number Diff line change
Expand Up @@ -78,6 +78,11 @@ public function handle_save(): void
'max_attachment_size_kb' => 'absint',
'max_attachments_per_reply' => 'absint',

// Public-ticket guest policy
'guest_policy_mode' => 'sanitize_text_field',
'guest_policy_user_id' => 'absint',
'guest_policy_signup_url_template' => 'esc_url_raw',

// Maintenance
'activity_purge_days' => 'absint',
];
Expand Down Expand Up @@ -105,6 +110,19 @@ public function handle_save(): void
}
}

// Guest policy mode: reject unknown values, clear fields that don't apply.
$mode = Setting::get('guest_policy_mode', 'unassigned');
if (! in_array($mode, ['unassigned', 'guest_user', 'prompt_signup'], true)) {
Setting::set('guest_policy_mode', 'unassigned');
$mode = 'unassigned';
}
if ($mode !== 'guest_user') {
Setting::set('guest_policy_user_id', '');
}
if ($mode !== 'prompt_signup') {
Setting::set('guest_policy_signup_url_template', '');
}

$redirect = admin_url('admin.php?page=escalated-settings&message=saved');
wp_safe_redirect($redirect);
exit;
Expand Down
47 changes: 47 additions & 0 deletions templates/admin/settings.php
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Original file line number Diff line number Diff line change
Expand Up @@ -67,6 +67,53 @@
</label>
</td>
</tr>
<tr>
<th scope="row">
<label for="guest_policy_mode"><?php esc_html_e('Guest policy', 'escalated'); ?></label>
</th>
<td>
<?php $guestPolicyMode = $s('guest_policy_mode', 'unassigned'); ?>
<select id="guest_policy_mode" name="guest_policy_mode">
<option value="unassigned" <?php selected($guestPolicyMode, 'unassigned'); ?>>
<?php esc_html_e('Unassigned (Contact carries the email; ticket has no owner)', 'escalated'); ?>
</option>
<option value="guest_user" <?php selected($guestPolicyMode, 'guest_user'); ?>>
<?php esc_html_e('Single shared guest user', 'escalated'); ?>
</option>
<option value="prompt_signup" <?php selected($guestPolicyMode, 'prompt_signup'); ?>>
<?php esc_html_e('Prompt signup (confirmation email embeds invite link)', 'escalated'); ?>
</option>
</select>
<p class="description">
<?php esc_html_e('Who owns a ticket submitted via the public widget or inbound email. Applies at request time, so changes take effect on the next submission.', 'escalated'); ?>
</p>

<p style="margin-top: 12px;">
<label>
<?php esc_html_e('Shared guest user ID:', 'escalated'); ?>
<input type="number" min="1" name="guest_policy_user_id"
value="<?php echo esc_attr($s('guest_policy_user_id', '')); ?>"
class="small-text">
</label>
<span class="description">
<?php esc_html_e('Required when mode is "Single shared guest user".', 'escalated'); ?>
</span>
</p>

<p style="margin-top: 12px;">
<label style="display: block;">
<?php esc_html_e('Signup URL template (prompt_signup mode only):', 'escalated'); ?>
<input type="url" name="guest_policy_signup_url_template"
value="<?php echo esc_attr($s('guest_policy_signup_url_template', '')); ?>"
class="regular-text"
placeholder="https://app.example.com/register?email={{email}}">
</label>
<span class="description">
<?php esc_html_e('Optional. Use {{email}} as a placeholder for the guest email.', 'escalated'); ?>
</span>
</p>
</td>
</tr>
<tr>
<th scope="row"><?php esc_html_e('Powered by Escalated', 'escalated'); ?></th>
<td>
Expand Down
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