Releases: intercom/intercom-ios
Releases · intercom/intercom-ios
19.5.6
Release Date: 01-04-2026
🐛 Bug Fixes
- Fixed an issue where some conversation parts may not appear when launching directly to a conversation.
- Fixed an issue where duplicate conversation screens could appear when launching directly to a conversation.
- Fixed an issue where text colors could appear incorrect in Note and small Post messages.
- Fixed an issue where YouTube video thumbnails could fail to fill the full container width.
19.5.5
Release Date: 23-03-2026
🐛 Bug Fixes
- Fixed an issue where the composer attachment menu could render as plain text instead of a proper menu.
- Fixed an issue where the typing indicator may not appear when admin details are unavailable.
- Fixed an issue where the help center search bar placeholder could appear in English regardless of the workspace locale.
- Fixed an issue where device tokens could be mistakenly deleted impacting push notification delivery.
- Fixed an issue where workflows would sometimes not match for a user.
19.5.4
Release Date: 11-03-2026
🐛 Bug Fixes
- Fixed a crash that could occur when dismissing the privacy policy screen.
- Fixed a crash that could occur when the app launched via CarPlay.
- Fixed a crash that could occur during app launch due to synchronous disk I/O on the main thread.
- Fixed a crash that could occur due to push notification authorization checks blocking the main thread.
- Fixed a crash that could occur when receiving push notifications while the app was in the foreground.
- Fixed a crash that could occur due to concurrent identity updates.
- Fixed a crash that could occur when starting voice recording during audio route changes.
- Fixed an issue where denying microphone permission could result in an endless loading spinner.
- Fixed an issue where conversation message blocks could appear without spacing between them.
- Fixed an unnecessary divider appearing in Post and Note in-app messages.
19.5.3
Release Date: 05-03-2026
🐛 Bug Fixes
- Fixed an issue where CSAT workflow reply buttons could fail to render on closed conversations.
- Fixed an issue where calling logout() while viewing a modally presented screen could leave the Messenger home screen visible behind it.
- Fixed an issue where push notifications could be processed after the user had logged out.
- Fixed an issue where in-app notifications may not display the branded AI agent identity.
19.5.2
Release Date: 19-02-2026
🐛 Bug Fixes
- Fixed an incorrect CSAT translation key for the OK button.
- Fixed an issue where the unread dot was not vertically centered in inbox cells.
- Fixed an issue with audio transcription where transcriptions could fail frequently.
- Fixed an issue where the send button VoiceOver announced "Arrow Up Circle Button" instead of an appropriate label.
- Fixed an issue where unordered lists could overlap other content.
- Fixed an issue where tickets could disappear from the Recent Tickets card.
- Fixed a crash that could occur with stacked notifications.
- Fixed an issue where the navigation bar did not match the background color in carousels and surveys on iOS versions below 26.
- Fixed an issue where retrying a failed multi-part conversation could result in an upload mismatch.
19.5.1
Release Date: 11-02-2026
🐛 Bug Fixes
- Fixes a crash that could occur when retrying failed messages in a conversation.
- Fixes a crash that could occur when new messages appear in the messages screen.
- Fixed a crash that could occur when displaying push notifications.
- Fixed an issue where sending images and videos was broken on iOS 15.
- Fixed an issue with citation sheet layout and close button styling.
- Fixed an issue where the GIF picker appeared too small on iPad.
- Fixes a rendering issue with the transcription component on devices running versions earlier than iOS 26.
19.5.0
Release Date: 09-02-2026
🚀 Enhancements
- Removed Sentry crash reporting from the SDK.
🐛 Bug Fixes
- Fixed an issue where the close button on survey modals may not dismiss the survey.
- Fixed an issue where images in outbound content with transparency could render with a gray background.
- Fixed an issue where list blocks could lose their text content.
- Fixed an issue that could cause incorrect tap behavior on images within carousels.
- Fixed an issue where images in carousels and posts may display with incorrect styling.
- Fixed an issue that could cause overlapping content in carousels containing image and text blocks.
- Fixed an issue where the article reactions UI could obscure article content.
- Fixed an issue where deleted or unavailable articles may not display the appropriate error message.
- Fixed an issue where the "Start a conversation" button in the sad reaction prompt may not respect Messenger configuration settings.
- Fixed an issue that could prevent article reactions from submitting correctly.
- Fixed an issue where anchor links within articles may not scroll to the referenced section.
- Fixed an issue where article content may not respect device safe areas.
- Fixed an issue where articles linked from messenger apps in conversations may not open correctly in the article viewer.
- Fixed an issue where tapping the "disappointed" reaction may not start a new conversation.
- Fixed an issue that could prevent interactions with buttons and links in posts from working correctly.
- Fixed an issue where YouTube videos in posts may not play.
- Fixed an issue where tapping images in posts may not display the image preview.
- Fixed an issue where posts may not dismiss after tapping deep links.
- Fixed an issue where post content could get cut off when reactions are displayed.
- Fixed an issue where large posts could allow content to scroll behind the reactions area.
- Fixed a crash that could occur when dismissing a survey with a confirmation dialog on iPad.
- Fixed a crash that could occur when tapping "Try Again" on a failed attachment upload in ticket forms on iPad.
- Fixed a crash that could occur when deleting an attachment from the ticket form preview on iPad.
- Fixed an issue where the Messenger UI could become misaligned when rotating the device while the Messenger is open on iPad.
- Fixed an issue where retrying a failed attachment upload could create a duplicate attachment instead of retrying the original.
- Fixed an issue where conversation content could be visible through the composer background on iOS versions below 26.
- Fixed an issue where the "Start a conversation" button may appear without its background on iOS versions below 26.
- Fixed an issue where YouTube videos embedded in content may not play correctly.
- Fixed an issue where CSAT "tell us more" feedback could appear to fail, requiring multiple retries.
- Fixed an issue where the GIF search bar and close button may not work correctly on iOS versions below 26.
19.4.1
Release Date: 16-12-2025
🐛 Bug Fixes
- Fixed an issue where localizations could fail to load.
- Fixed an issue the composer text occasionally wasn't cleared after sending a message.
19.4.0
Release Date: 04-12-2025
🚀 Enhancements
- Added titles to the Messages screen to help users differentiate between their conversations.
🐛 Bug Fixes
- Fixed an issue where image height within carousels was incorrectly capped.
19.3.4
Release Date: 18-11-2025
🐛 Bug Fixes
- Fixed a crash related to
ICMMetricthat happened to due a race condition.