Researcher at HU University of Applied Sciences Utrecht and PhD researcher at the Open University of the Netherlands.
My research focuses on value-sensitive design of public sector and healthcare services, with a particular emphasis on human collaboration with algorithmic systems in decision-making. I study how interactive, explainable, and participatory AI systems can strengthen user agency, trust, and responsible use of algorithmic advice in complex societal contexts. My PhD reseqarch focuses on the integration of VSD techniques into the design practices used by design practitioners.
- Value-sensitive design (VSD) in public sector and healthcare
- Incorporating VSD techniques into the existing practices of professionals
- Human–algorithm collaboration in decision-making processes
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Practitioner-oriented Conceptualization of the three VSD Investigation Types (2025) https://doi.org/10.1145/3789037.3789045
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Improving Users’ Confidence to Act When Using Advice Algorithms Through Interactive Use of Counterfactuals (2024) https://www.internationalhu.com/research/publications/improving-users-confidence-to-act-when-using-advice-algorithms-through-interactive-use-of-count
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The Anatomy of a Personal Service: The Eight Dimensions of “Personal” (2023) https://hu.nl/onderzoek/publicaties/the-anatomy-of-a-personal-service
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Value Sensitive Design of a Preventive Health Check App (2022) https://www.hu.nl/onderzoek/publicaties/the-value-sensitive-design-of-a-preventive-health-check-app
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Menselijke Maat in Digitale Publieke Dienstverlening (2025–2027) Regieorgaan SIA — RAAK.PUB15.009
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Extension to the Proactive Government project (2025–2026) Dutch Ministry of the Interior and Kingdom Relations (BZK)
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Digitalisering als katalysator voor het opschalen van de Menselijke Maat (2024–2025) Regieorgaan SIA — MV.KIEM.01.107
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Een Proactieve Overheid: op weg naar dienstverlening vanuit burgerperspectief (2023–2025) Regieorgaan SIA — RAAK.PUB11.014 https://www.hu.nl/onderzoek/projecten/een-proactieve-overheid---op-weg-naar-dienstverlening-vanuit-burgerperspectief
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Publieke dienstverlening in digitale transitie (2020–2022) Regieorgaan SIA — RAAK.PUB06.021 https://www.hu.nl/onderzoek/projecten/publieke-dienstverlening-in-digitale-transitie
- 🎓 PhD Researcher — Open University of the Netherlands
- 🔬 Researcher — HU University of Applied Sciences Utrecht
- 🧩 Focus: Value Sensitive Design, AI in public services, human–algorithm collaboration
- ORCID: https://orcid.org/0009-0000-3843-1859
- HU Research Profile: https://www.hu.nl/onderzoek/onderzoekers/jeroen-van-grondelle
Value Sensitive Design · Human-AI Interaction · Public Sector Innovation · Healthcare Systems · Explainable AI · Digital Government · Algorithmic Decision-Making · Trust & Agency