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Expand Up @@ -34,6 +34,10 @@ These milestones provide ample opportunity to discuss renewal options and take n
* **Email notification** – You receive emails providing information about your upcoming contract renewal
* **Action required** – Contact your (Partner) Account Team to discuss renewal options and next steps. Early engagement allows for a smoother process

{{% alert color="info" %}}
The contract renewal email is sent to your primary contacts (Customer License Contact, Payer/Reseller Contact, and Platform Owner) and provides details of the expiring contract, the contract number, and the relevant Mendix (Partner) Account Team contact for renewal assistance. Always reference this contract number when contacting your (Partner) Account Team regarding renewal or expiry.
{{% /alert %}}

#### 30 Days Before Contract Expiry{#30-days-before-contract-expiry}

* **Status change** – Your Mendix account transitions to Expiring (Orange) status
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