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Users that are already logged in can not access polls recieved by mail #4975

Closed as duplicate

Description

@cm-schl

⚠️ This issue respects the following points: ⚠️

  • This is a bug, not a question or a configuration/webserver/proxy issue.
  • This issue is not already reported on Github (I've searched it).
  • I agree to follow Nextcloud's Code of Conduct.

What went wrong, what did you observe?

I created a poll for many Nextcloud users and used a list of mail addresses to invite them. In fact the mail addresses are the same that are used to create every individual Nextcloud account. Unfortunately when a already logged in user tries to open the poll with his personal link received by mail Nextcloud Forms shows a error 404. If a user opens a private tab and pastes the url / logs off before trying to open the link the user sees the Form.

What did you expect, how polls should behave instead?

In my opinion a user that is logged in should always be able to open these types personal links (if the user is in possession of this "secret" this should be enough to grant him access to the poll).

What steps does it need to replay this bug?

  1. create a poll
  2. invite a user by mail but do not choose the Nextcloud user. Alternatively send the mail to an address the same user has access to (alias).
  3. log in as user to Nextcloud
  4. click on the link received by mail
  5. 404 is shown instead of the poll

Affected polls version

9.1.4

Installation method

Installed/updated from the appstore (Apps section of your site)

Installation type

Updated from a much older version (more than one major version)

Can you rule out that any extension you use is involved in the issue?

  • I have checked all browser extension

Which browser did you use, when experiencing the bug?

  • Firefox
  • Chrome
  • Chromium/Chromium based (i.e. Edge)
  • Safari
  • Other/Don't know

Other browser

No response

Add your browser log here

Additional client environment information

No response

NC version

Nextcloud 33 (Hub 26 Winter)

Other Nextcloud version

No response

PHP engine version

PHP 8.3

Other PHP version

No response

Database engine

MariaDB

Database Engine version or other Database

No response

Which user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other/Don't know

Add your nextcloud server log here

Additional environment informations

No response

Configuration report

List of activated Apps

Nextcloud Signing status

Additional Information

Already tried to rebuild the db as described in #4877

Activity

  1. added theissue type on Aug 24, 2026
  2. dartcafe commented on Aug 25, 2026

    @dartcafe
    Collaborator

    Update to latest version.

  3. dartcafe commented on Aug 25, 2026

    @dartcafe
    Collaborator

    Reading your post again:
    No. Mail invitations are personal external invitations. There is no mapping between an email address and an internal user.

    So this is no bug. Of course an enhancement could be considered. Feel free to add one.

  4. github-actions commented on Sep 25, 2026

    @github-actions

    This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

  5. locked as resolved and limited conversation to collaborators on Sep 25, 2026
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